Program Assistant

The Police Athletic League (PAL) is the largest independent youth organization in New York City that provides educational and recreational activities for children and young adults. PAL Inc. and The New York City Police Department work in partnership to provide communities with summer and after-school recreational and educational activities.

We are looking for a part-time SYEP Program Assistant who will work under the direction of the SYEP Borough Director, you will be responsible for the overall administrative duties of the Summer Youth Employment Program which includes but is not limited to the following:

This position is available at the Edward Byrne Center - Youth Employment (Queens)

Major Duties & Responsibilities

• Assist SYEP Borough Director with the review of enrollment documents and correspondence to applicants as needed
• Act as liaison between direct Departmental Staff, Participants, and Worksites
• Correspond with program participants and worksites via phone/email for any outstanding signatures or documents as needed throughout the program
• Correspond with Department Staff as needed to help maintain and update SYEP Participant information and to assist in making sure that the team is on task to meet any deadlines set by the Program Director
• Assist with calculating and entering participant timesheets to ensure payroll is committed by the deadline
• Assist with tracking timesheets with possible issues by following up with SYEP Site Monitors to ensure that issues are addressed and solved in a timely fashion
• Ensure all worksite and participant files are in compliance
• Assist with the distribution of SYEP Payroll cards, t-shirts, and documents as needed
• Assist with maintaining the SYEP Calendar, set and send reminders as needed to SYEP Site Monitors and worksites to ensure that all upcoming deadlines are met
• Answer phones, maintain files, correspond with program stakeholders, participants, worksites and staff via email as needed
• Evening work related to special events and meetings may be required
• Assist SYEP team with recruitment, orientation, co-facilitation of workshops, and monitoring attendance logs

Skills / Knowledge Required

• Engaging a "customer service" personality and detailed orientated skills are essential
• Must be able to multitask as well as change tasks based on the needs of the student participants who are present and the needs of the program (must be flexible)
• Able to maintain the confidentiality of sensitive documents
• Must have good time management skills
• Must be the ability to accept persons from differing backgrounds and economic situations
• Demonstrated ability to manage multiple administrative tasks while meeting deadlines.
• Professional communication skills, both oral and written.
• Ability to interact professionally and effectively with organization staff, parents, community residents, visitors, and vendors.
• Computer proficiency in Microsoft Office systems
• Familiar with virtual platforms (Zoom, Teams, Google classroom)
• Summer Youth Employment experience is preferred but not a must.

Pay rate: $25.00 per hour