Program Assistant - Clinical Technology Analyst Team

Under the direction of the Clinical Operations Continuum-EHR Clinical Project Director, Office of Clinical Innovation and Technology, the Program Assistant (PA) will serve as a Clinical Project Analyst for the Electronic Health Record (EHR) Project. The incumbent will focus on obtaining project approvals, increasing departmental readiness for EHR, and training end users on the selected solution. This position will require some travel and will rely heavily on electronic collaboration. The PA will be a critical component of EHR project planning and implementation.
The PA will:

• Work with clinical partners to complete procurement process
• Complete business analysis and process reengineering
• Improve program readiness through evidence-based best practices
• Serve as a primary point of contact for EHR inquiries within DSH
• Assist with organizational change management and communications planning and activities
• Participate in end user training and solution implementation
• Provide at-the-elbow support to end users providing patient care as well as patients when reviewing their medical records

***Click on the link to complete the Department of State Hospitals Recruitment Survey: DSH Recruitment Survey
You will find additional information about the job in the Duty Statement .
Working Conditions

• Telework is available for this position approximately 40% of the time.
• Travel is required approximately 25% of the time. Travel will occur and reimbursement will be in accordance with Bargaining Unit agreements and standard state travel policies.
• This position requires that the employee continue their ongoing responsibility (at least 51% of their time) towards the protection and safeguarding of public and property as well as continued activities that provide regular and substantial contact with incarcerated individuals.

Minimum Requirements You will find the Minimum Requirements in the Class Specification.

• PROGRAM ASSISTANT (MENTAL DISABILITIES-SAFETY)

Additional Documents

• Job Application Package Checklist
• Duty Statement

Position Details Job Code #:
JC-423618
Position #(s):
461-506-8102-006
Working Title:
Program Assistant - Clinical Technology Analyst Team
Classification:
PROGRAM ASSISTANT (MENTAL DISABILITIES-SAFETY) $8,658.00 - $10,079.00 R
# of Positions:
1
Work Location:
United States
Telework:
Hybrid
Job Type:
Permanent, Full Time
Department Information
Department of State Hospitals
The mission of the Department of State Hospitals is to provide evaluation and treatment in a safe and responsible manner, seeking innovation and excellence in hospital operations, across a continuum of care and settings.
This position can be located at any of the following facilities:

• Atascadero State Hospital - San Luis Obispo County
• Coalinga State Hospital - Fresno County
• Metropolitan State Hospital - Los Angeles County
• Napa State Hospital - Napa County
• Patton State Hospital - San Bernardino Count y

Department Website: https://www.dsh.ca.gov
Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.
• The position(s) require(s) Medical Clearance prior to being hired.

***NOTE: If you are interested in working out of any of the state hospitals, you will be required to complete the above pre-employment screening.***
***While US mail applications are still accepted, applying electronically through your CalCareers account is strongly encouraged.***
NOTE: If applying by mail, please do not submit the "Equal Employment Opportunity" questionnaire (page 10) with your completed State Application (STD 678). This page is for examination use only.
Candidates who reside outside of the State of California may be admitted to the job interview. However, upon job offer candidates must provide proof of residence in California prior to their appointment becoming effective, or the offer may be rescinded.
Applicants must submit the required documents in order to be considered for this position. Failure to complete the STD 678 in its entirety may result in disqualification, resumes and/or Statements of Qualifications do not take the place of the STD 678. You must clearly indicate the basis of your eligibility (i.e., list, transfer, SROA/Surplus, reinstatement, etc.), classification title, position number, and job control number in the Examination/Job Title section.
*** Foreign Degrees or Transcripts - Applicants with foreign degrees or transcripts who wish to apply that coursework toward meeting the minimum qualifications of the classification must provide a transcript evaluation that indicates the number of units to which his/her foreign coursework is equivalent. DSH accepts foreign transcript evaluations that are completed by one of the services listed on these webpages:

• National Association of Credential Evaluation Services or
• Association of International Credential Evaluators, Inc.

Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 4/5/2024
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply.
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of State Hospitals
Attn: Whitney Brown
1215 O Street, MS 17
Sacramento , CA 95814
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of State Hospitals
Whitney Brown
1215 O Street, MS 17
Sacramento , CA 95814
Application drop-off locations may be non-operational during weekends and holidays.
08:30 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications -
  Please see the Statement of Qualifications section at the bottom of this job advertisement for more details.
  Applicants must submit the required documents in order to be considered for this position. Applicants who fail to submit the SOQ, as requested (i.e. respond to questions asked), may be disqualified.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Benefits Benefit information can be found on the CalHR website and the CalPERS website.
Benefits include: Sick Leave, Vacation Leave, 11 Paid State Holidays, one (1), eight (8) hours, Paid Personal Holiday and two (2), (16) hours, Paid Professional Development Days (PDD) per fiscal year; excellent Health, Vision and Dental insurance plans; Medical and Dependent Care Reimbursement Accounts; an Employee Assistance Program; Alternate Workweek Schedules and Flextime; and, enrollment in the CalPERS retirement system.
Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Department Website: https://www.dsh.ca.gov
Human Resources Contact:
Whitney Brown
(916) 562-2304
SacClassificationandPay@dsh.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
Office of Human Rights
(916) 573-2727
dsh.eeo@dsh.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Statement of Qualifications
Please address the Statement of Qualifications (SOQ) below. The SOQ must be no more than two-page in length using 12-point Arial font, single-spaced. Applicants who fail to submit the SOQ, as requested (i.e. respond to questions asked), may be disqualified.

Describe your leadership philosophy and experience.

Describe your understanding of effective supervisory principles, practices and techniques to appropriately and effectively plan, oversee, and direct the work activities of a multidisciplinary team.

Describe your experience and ability to motivate, develop, and direct people in the performance of their work to improve the work environment, the quality of work, and increase satisfaction for both staff and patients.

Describe your experience leading quality improvement initiatives.

Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.