Program Administrator - University College

Tufts University’s University College (UC) is dedicated to programming that meets the educational needs of learners, wherever they are in their learning journey. Today, UC’s programmatic areas include Tufts Professional & Continuing Education Programs, Tufts Pre-College Programs, and the Osher Lifelong Learning Institute. UC has grown quickly since its inception in November 2018 and is poised for substantial growth, incorporating degree and certificate programs and expanding access to Tufts’ world-class education. UC offers a fast-paced, nimble environment made of professionals committed to providing world class education to a wide variety of students. UC is well-positioned to develop a distinctive presence in the greater Boston landscape as part of a diverse and accessible institution that makes learning and engagement with education of all kinds for all people a part of its core mission.

This role specifically serves University College’s Tufts Pre-College Programs (TPP) team. Tufts Pre-College Programs’ mission is to extend Tufts-quality education to high school students to enrich their academic experience and Tufts’ academic community with new student learners early in their learning journey. Tufts Pre-College Programs has a portfolio of 18 summer programs, including 2 programs that extend through the academic year, that range from semester-long and 6-week college experiences to shorter 1-3 week intensives, with plans to grow the portfolio both in the summer and in the academic year.

In collaboration with Tufts Pre-College Programs Director and Associate Directors, the Program Administrator participates in the development of goals and strategies for the team and is a critical player in every detail of the daily operations of the programs, including serving as program manager (in collaboration with program staff) for specific programs and participating in onsite program management during the summer. Provides input on student nurturing (email and phone), social media, and other campaigns in order to successfully drive student enrollment and satisfaction. Establishes and analyzes trackable performance metrics for all elements of each program and makes recommendations for improvement. Produces a variety of documents, reports and proposals for overall program and team management and development. Initiates and responds to inquiries and provides detailed information to constituents. Organizes and maintains files, websites, and databases; designs and updates student admissions applications and other forms for data entry. The position engages with the rest of University College as a team player, ready to help where needed, problem solve, and work toward the greater good of the University as a whole. Must have the ability to manage and evaluate competing priorities and to execute the day-to-day. This position is for someone who gets things done, who has an all-hands-on-deck mentality, and who is comfortable having clear performance targets and being measured against them on a regular basis

Basic Requirement:

In order to ensure a healthy and safe work environment, Tufts University is requiring all employees to be fully vaccinated and provide proof of their COVID-19 vaccine before their start date. Employees who cannot receive the vaccine because of a disability/medical contraindication or sincerely-held religious belief may request an accommodation (e.g., an exemption) to this requirement. Learn more about the COVID-19 vaccine requirement. This requirement helps enable our employees to thrive in their careers at Tufts and make the greatest impact on all those we serve through the University.

Preferred Qualifications: