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Form of workTriple Cities Metal Finishing is hiring for a Production Assistant to join our growing team!
Roles & Responsibilities:
- Handle customer inquiries and complaints via phone and email
- Resolve order issues and/or concerns
- Work with management team to confirm lead and delivery times
- Inform customers of delivery delays prior to promised date
- Help maintain a clean work environment by overseeing the cleanliness of each department
- Ensure that operators and rackers have paperwork needed to prepare orders
- Resolve paperwork issues - communicate with engineering on changes needed or missing documentation
- Help to keep employees on task and push throughput by assisting with racking, prepping, inspecting, material handling, and by gathering proper paperwork and materials needed
- Daily communications with Plating Manager, Quality, and floor personnel to minimize delays in orders or, relay necessary updates regarding customer changes/delays.
- Assist with training new personnel on job duties, company processes, and procedures.
- Ensure staff is following company policies - report any breach to Plating Manager and/or Human Resources
- Assist Plating Manager with tasks as assigned
Work Schedule:
Monday-Friday from 7:00am-4:00pm
Minimum Qualifications & Requirements:
- Ability to effectively communicate, both in writing and verbally, in a professional and effective manner
- Ability to independently problem-solve and apply continuous improvement of concepts
- Excellent organizational skills and attention to detail required
- Strong analytical skills
- Strong ability to "see and manage" flow of processes and practices effectively
- Must be comfortable working with a cross functional team
- Ability to maintain positive and professional relationships
Benefits Summary:
- Paid weekly
- Health Insurance
- Dental Insurance
- Vision Insurance
- 401k Plan
- 401k Match
- Paid Holidays
- Paid Time Off
- Company Paid Life Insurance Policy
- Free fountain soda machine on-site!
About Us:
Triple Cities Metal Finishing provides a wide variety of surface finishing options to a multitude of industries including aerospace, agricultural, automotive, computer, electronics, household, industrial, medical, military, construction, and office parts.
Since 1945, TCMF has made innovative, as well as necessary changes in the way we conduct everyday business. From advanced surface preparation to highly technical finishing processes, we can handle the smallest pieces to large parts over 30 feet long.
Our three shifts of skilled professionals in our 125,000 square foot facility have made us the vendor of choice for metal finishing for Northeastern United States. Whether it is electroplating, electroless plating, wet paint, or powder coat, we finish it right the first time!
EEO Policy:
Triple Cities Metal Finishing provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation,
