Product Specialist

Our Story

Avison Young is a global commercial real estate brokerage and advisory firm, offering transaction, management, financial and consulting services. We've designed our corporate structure to best serve our clients by enhancing collaboration across our organization.

 

At Avison Young, we are committed to providing a comprehensive suite of commercial real estate services to our clients while fostering a supportive and inclusive workplace culture for our employees. Our collaborative approach and emphasis on personal and professional growth create an environment where individuals can thrive. Real estate can have a significant positive impact on people's lives - and we're in the business of making spaces and places work better for people. Our purpose is to create real economic, social and environmental value as a global real estate advisor, powered by people.

 

If you're looking for career opportunities where you can excel and contribute to a strong company culture, we want to hear from you. Join our highly motivated team and take pride in your work as we create a better future together.

Overview

As a Product Specialist, you are the catalyst between Avison Young's technology products, sales teams, and clients. Your goal is to understand our product suite's target audience and competing solutions, coordinate our go-to-market strategy & product launches, lead training workshops, and measure our products' performance to continually inform the direction of our roadmap. On a typical day you will conduct market research, coordinate product releases, assist with the creation of deliverables, lead product demos, and capture both quantitative and qualitative feedback on the functionality & experience of our products. You will partner closely with Marketing to drive adoption of and engagement around our products, and with Product Management to thoughtfully inform the direction of our product roadmap.

Responsibilities

• Conduct market research to inform product strategy.
  • Meet with stakeholders & SMEs, perform desktop research, compile surveys, attend product demos, and track competitive solutions that help inform our value proposition.
  • Partner with Product Management to translate market research into product strategy.
• Coordinate go-to-market strategies and product releases.
  • Perform product demonstrations and training workshops for our sales teams, support staff & clients.
  • Assist sales teams in pitching our product to clients and reaching our target audience.
  • Partner with Marketing to create product overviews, instructional guides, playbooks, promotional materials, and craft messaging for product campaigns and events.
• Measure success and collect feedback to support ongoing product development.
  • Configure, track, analyze and report KPIs related to user behavior, adoption, revenue generation, marketing campaigns, and other performance-based measures.
  • Reach out to and interact with users, both inside and outside the company, and summarize their feedback on product features, functionality, and user experience.
  • Formulate and regularly report product recommendations to Product Managers based on success measures and user feedback. Recommend areas for improvement.

Qualifications

• 3-5 years of experience related to marketing software or digital products.
• Proven ability to conduct, organize and summarize market research
• Proven ability to craft marketing campaigns and coordinate product launches
• Proven ability to present to internal and external audiences with enthusiasm and confidence
• Exceptional project management skills; ability to organize & track project tasks and continually engage and prompt partners on next steps
• Exceptional verbal and written communication skills; ability to engage and communicate with stakeholders and produce complex deliverables under tight deadlines in partnership with an interdisciplinary team
• Bachelor's degree in marketing, advertising, business administration or relevant field, or equivalent experience
• Experience in Pendo, Figma, Azure DevOps or other product or design management software are considered a plus.
• Experience in a (commercial) real estate setting is considered a plus.
• Ability to travel up to 10%

Workplace TypeHybridOur Equal Opportunity Commitment

Our Equal Opportunity Commitment

Avison Young is proud to be an equal opportunity employer, committed to promoting diversity and inclusivity within our workforce. Our non-discrimination policy ensures that all individuals are treated equally, regardless of race, gender, religion, sexual orientation, or disability. We believe in fostering a positive and inclusive work environment that values accessibility and fair recruitment practices for all employees. We hope you will join us in committing to create a workplace that is fair, equitable, and welcoming to all.

Benefits offered to full time W2 employees: Traditional and Roth 401k with generous employer match and immediate vesting 12 weeks of Paid Parental Leave after one year of tenure Medical, Dental, Vision Insurance Company paid Life and AD&D Insurance Company paid Short & Long-Term Disability Voluntary Critical Illness and Accident Coverage Healthcare, Dependent Care, Commuter & Transit Pre-Tax Benefits Wellness program Employee Assistance Program (EAP)Work-Life Balance:

Competitive paid vacation days 2 personal/wellness days Paid holidays plus 2 floating holidays Annual volunteer day for Day of Giving

Employment Type: FULL_TIME