Product Owner/Project Manager

LifeSouth Community Blood Centers is currently seeking an individual to join our team as an Product Owner/Project Manager in Gainesville, FL. This position is responsible for interfacing with LifeSouth Steering Committee(s) to refine or define the product’s roadmap, working with management to prioritize the software development team’s backlog, and assisting with other project-related initiatives.

Our Benefits

- Generous Paid Time Off (PTO) plan with opportunity to earn up to 200 hours per year

- Medical, dental, and vision insurances available to full-time employees the first of the month after 60 days

- Supplemental insurances including life, cancer, accident, and disability

- Access to mental wellness resources and counseling through telehealth

- Free basic life insurance for full-time employees

- Health Savings Account (HSA) with employer match each pay period

- Employer funded retirement plan for vested employees & 403b offered

- Wellness program with incentives and HSA rewards

- Access to wages prior to pay day

Responsibilities Include (but not limited to)

- Collaborate with the Steering Committee(s) as well as other stakeholders to develop project roadmaps that align with the organization's goals and objectives.

- Collaborate with management in Quality Assurance, Technical Communications, and Software Development to identify resources, build, groom and prioritize the project backlog based on the established roadmap.

- Document project requirements by writing user stories, requirements, specifications, and generating appropriate issues within the release management system (Jira). This will also include diagramming screen mockups, process flows, and other business visualizations.

- Manage project releases by coordinating with internal teams to ensure a smooth roll-out and successful implementation.

- Evaluate incoming requests (defect reports, change enhancements, etc.) to ensure timely responses to such requests and in resolving issues.

- Log appropriate issues to track items such as enhancements, defects, configuration, and other project-related tasks and milestones.

- Provide excellent communication with a goal of improving customer service and reinforcing positive impressions of LifeSouth systems.

- Gather and organize data on project performance and quality indicators. Present findings at a variety of venues throughout the organization and/or with external auditors as needed.

- Participate in software development process improvement discussions and initiatives.

- Provide training sessions/demos as needed as part of implementation and customer support.

- Must have consistent and reliable transportation and be willing to travel as needed.

- Attendance is a requirement of this position.

Minimum Qualifications

- Bachelor’s degree required

The Ideal Candidate Will Possess

- Degree in information technology, software development management, software engineering, computer science, or a related field preferred

- Ideal candidate will have a minimum of two (2) to three (3) years of hands-on experience working with the Atlassian product suite, with specific focus using JIRA for project management using an Agile/Kanban process and expert-level knowledge of JIRA and Confluence

- Two (2) to three (3) years previous project management, software development, and/or blood banking experience preferred

Who We Are

LifeSouth is a non-profit community blood bank serving more than 125 hospitals in Alabama, Florida and Georgia. We are committed to meeting the blood supply needs of hospitals and their patients by providing the highest quality blood components and services. With more than 30 donor centers, 50 bloodmobiles and 2,000 blood drives a month, our LifeSouth team is dedicated to making sure the blood is there when you or your family is in need.

Our Mission

To provide a safe blood supply that meets or exceeds the needs in each community we serve, and to provide a variety of services in support of ongoing and emerging blood and transfusion related activities.

This is a full-time position. Starting salary commensurate with education and experience. Criminal background check and drug screen required upon conditional offer of hire. Equal Opportunity/Affirmative Action Employer/Drug-Free/Tobacco Free Workplace.

The position description may not include all the duties and responsibilities of the job. Duties and responsibilities that are not listed, but which the employee may be expected to perform, will fall within the scope of the skills, knowledge and training for the position.

LifeSouth is a Drug-Free and Tobacco-Free Workplace. LifeSouth is a VEVRAA Federal Contractor as well as an affirmative action employer and provides equal opportunity to all persons, regardless of race, religion, age, gender, disability, status as a protected veteran, national origin, color, or any other classification in accordance with federal, state, and local statutes, regulations, and ordinances. Veterans are encouraged to self-identify as LifeSouth desires to provide protected veterans priority referrals for open positions. LifeSouth complies with all laws and regulations associated with the Family Medical Leave Act (FMLA) and the Americans with Disability Act (ADA). LifeSouth is an E-Verify employer.

If you require any assistance to complete the application process or during the interview due to a disability, please contact the LifeSouth region where you are applying or call 1-888-795-2707 to request an accommodation. Applications may be completed at a LifeSouth facility or mailed to corporate headquarters in lieu of the on-line application process.

#TEC