Processing Assistant Iii - Pasquotank 519-04-227 (23)

ARHS does REQUIRE NC State Application PD-107. The application can be found at www.arhs-nc.org/employment/

Please send applications to samantha.ballance@arhs-nc.org

Applications MUST be signed and electronic signatures ARE NOT accepted. Incomplete applications will NOT be processed.

Applications must be received by 5:00pm on March 27, 2024.

Positions Responsibilities:
This position is housed within the Clinical Department of ARHS. The purpose of this position is to provide clerical support in Pasquotank County and assistance to a wide variety of programs and counties across the district, while focusing primarily on front desk duties. While this position is based in Pasquotank County, the employee will assist with clerical coverage across the eight-county district.

Key Duties:

• Provide clerical support for all programs and services including, but not limited to, all clinical services and WIC.
• Use proper grammar, vocabulary and spelling.
• Communicate effectively in person, by telephone and email.
• Practice excellent customer service skills.
• Operate an automated phone service.
• Explain policies, regulations, and programs to the public.
• Maintain electronic health records.
• Compose a variety of materials independently using Microsoft Office tools.
• Compile monthly reports.
• Independently exercise judgement and discretion in problem situations, answer inquiries independently, and coordinate a variety of resources in acquiring information.

Knowledge, Skills, and Abilities:

• General knowledge of office or work unit procedures, methods and practices.
• General knowledge of and ability to use correct spelling, punctuation and specialized vocabulary; ability to proofread.
• General knowledge of office accounting and record keeping procedures, mathematics and their application in the work environment.
• Ability to learn and apply a variety of guidelines.
• Ability to use a variety of office equipment.
• Ability to work with people with courtesy and tact.
• Ability to screen communications based on predetermined guidelines to independently respond or route inquiries.
• Ability to record and compile information based on general guidelines.
• Ability to gather and give information and instructions regarding the work process or procedures.
• Ability to balance and reconcile figures.
• May require ability to coordinate work of other support staff, student workers or volunteers.
• Ability to learn to use specialized office equipment.

Minimum Training and Experience:
Graduation from high school and demonstrated possession of knowledge, skills and abilities gained through at least one year of office assistant/secretarial experience; or an equivalent combination of training and experience.

NOTE: All degrees shall be from an appropriately accredited institution. Transcripts will be requested upon job offer.

Job Type: Full-time

Pay: $33,687.00 - $41,979.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• Office: 1 year (Preferred)

Work Location: In person