Process Analyst

20240140 Process AnalystCLOSING DATE: March 15, 2024APPLY ONLINE AT LONGMONTCOLORADO.GOV/JOBS

Department: Strategic Integration

Division: Office of Data & Analytics

Hiring Range: $6,892 - $ 7,658/month

Monday – Friday, 8:00am – 5:00pm Remote and schedule flexibility with supervisor approval.

Regular Full-time with Benefits

Benefits include: Medical, Dental, Vision, Flex Spending, Defined Benefit Pension Plan, 401(a) Money Purchase Plan, Life & Survivor, Term Life & AD&D, Long Term Disability, Bereavement, Jury & Witness Duty, FMLA, Military Leave, Parental and Caregiver Leave, Sick, Vacation at start of employment, Holiday pay, EAP, Tuition Assistance.

Other benefits: Optional, employee elected, voluntary benefits are available.

This position is term limited, ending 12-31-2025.

Definition:

Responsible for driving process analysis and owning process improvements in assigned areas or work streams. Leads work flow analysis and provides potential solutions to business process issues or problems. Coordinates and performs a variety of research and analysis work in areas including, but not limited to, utility usage and load management, customer metrics, monthly billings, and support for utility rate design. Must be able to analyze complex processes, work in cooperation with subject matter experts, identify areas for improvement and recommend solutions to improve business processes. This position necessitates frequent new skill acquisition and understanding.

Principal Duties:

· Work across functional areas to assess, analyze and document operating processes.

· Lead productive discussions for each process analyzed to clarify problem statements, current state, and future state.

· Coordinate process workflow, quality management and process analysis work among divisions or departments. Create and organize implementation of process and performance excellence improvements.

· Identify process improvements that will result in data quality improvements.

· Perform workflow, quality management and process analysis consistent with Six Sigma, ISO 9000 Quality Management Systems (QMS), and/or comparable techniques.

· Serve as process owner when appropriate, providing training and technical direction to staff carrying out assigned business processes.

· Create operating metrics related to processes to assure adoption and desired improvements are realized.

· Log and track priority processes for continuous improvement and optimization over time.

· Design and implement root-cause analysis procedures for owned processes.

Working Environment:

Work is generally performed in a standard office environment. May include non-traditional working hours and occasional use of vehicle. Ability to sit for long periods of time. Ability to communicate verbally using telephones, presentations and through interpersonal communication. Frequent use of technical office equipment including personal computer, document preparation equipment, and telephone. May involve the ability to move 15 -20 pounds, mobility through diverse work environments. Physical requirements include hearing, speaking and writing. Mental requirements include frequent reading of documents, use of confidentiality, problem solving, detailed work, math, reasoning, verbal and written communication, customer contact and multiple concurrent tasks.

Qualifications:

Any combination of education and experience equivalent to a Bachelor’s Degree from an accredited college or university with major coursework in business administration, finance, statistics, public administration, social science, or related field, and four years related job experience.

We’re committed to building a team that reflects the diversity of the communities we serve. The City may consider an equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications, and encourages all candidates to apply and help us achieve our goal of creating an inclusive and equitable workplace.

Selection

The selection process will include complete job description review, personal interview, background investigation, criminal background check, and substance screening.

DEADLINE: 11:59 P.M. ON March 15, 2024

Online application (required) must be successfully submitted by 11:59 p.m. on March 15, 2024. The online application process is available for this position on our website at www.longmontcolorado.gov/jobs. Resumes will be accepted in lieu of the full City Application; however, they must be submitted via the City application site for consideration. For more information, call (303) 651-8609.

The City of Longmont is an equal opportunity employer. The City affirms its commitment to diversity and to complying with all applicable federal, state, and local laws regarding nondiscrimination in employment. The City will not discriminate against any person in recruiting, examining, appointing, hiring, training, placement, termination, layoffs, recall, transfer, leave of absence, promoting, compensating, retaining, disciplining, or any other personnel action on the basis of age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, national origin, ancestry, genetic information, marital status, veteran status, status with regard to public assistance, physical or mental disability, or any other characteristic protected by federal, state, or local law, except when any of these categories constitutes a bona fide occupational qualification (i.e., an actual qualification for performing a job). If you need special assistance in the selection process, please contact the Human Resources Department in advance to make arrangements.

AN EQUAL OPPORTUNITY EMPLOYER

ALL CITY OF LONGMONT FACILITIES ARE SMOKE FREE

Job Type: Full-time

Pay: $6,892.00 - $7,658.00 per month

Benefits:

• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Work Location: Hybrid remote in Longmont, CO 80501