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Form of workConemaugh Nason Medical Center is seeking a PRN Unit Secretary for the Medical/Surgical unit. The Unit Secretary will utilize technical and non-technical skills as a resource for assisting patients, families, and the healthcare team. The Unit Secretary is responsible to assure the customers' needs are met on a routine basis and service as a liaison between hospital staff, the patient and family.
Conemaugh Nason Medical Center is a 45-bed hospital that serves rural and suburban populations in Roaring Spring, Altoona, and parts of Blair, Bedford, and Huntingdon counties. Caring for the community since 1900, Conemaugh Nason Medical Center prides itself on providing safe, high quality, compassionate care. With a state-of-the art cardiac catheterization lab, Conemaugh Nason offers a range of inpatient and outpatient cardiac services close to home when every minute matters. The hospital provides 24/7 emergency care as an accredited chest pain center, and offers comprehensive outpatient, imaging, diagnostic, and specialty services. As a LifePoint Health National Quality Leader, Conemaugh Nason is leading the way among peers by delivering the highest quality of care for patients.
Conemaugh Nason is also a member of the Conemaugh Health System, a Duke LifePoint Healthcare system. Conemaugh Health System serves more than a half-million patients each year through the Nason Physician Group, Conemaugh Physician Group and Medical Staff, a network of four hospitals, specialty clinics and patient-focused programs.
Essential Functions:
Performs support services for the patient and family.
Assess new arrival of family members or significant others in waiting area/room on an ongoing basis.
Ascertains patient status on a regular basis by coordinating with the healthcare team and is readily accessible to individuals in the waiting area/room to provide periodic updates.
Establishes the need for family visitation and collaborates with the responsible nurse to make this possible.
Assists with admission to inpatient departments: Orientation to room and services, Review of Guest Relations notebook (visiting hours, smoking, rights & responsibilities, etc.), Provision of discharge folder (greeting & educational material).
Provides services/care for following patient population and documents such consistent with Hospital and departmental standards: neonate, toddler, child, adolescent, adult, and older adult.
Confers with RN as needed regarding scheduling of patient treatments and diagnostic test and for order clarification.
Makes arrangements with other departments/hospitals as appropriate and assists in discharge preparation as needed (e.g. referrals, transfers, notification of consults, transportation arrangements)
Performs support services on the nursing unit and for the healthcare team.
Promptly answers patient's intercom requests and fulfills/finds appropriate staff to fulfill request as soon as possible.
Monitors patient care equipment, reports malfunctions and requisitions service appropriately as directed by nursing staff.
Prepares routine and requested information (e.g. copies of Medical Record, new chart forms, lab results) as needed.
Serves as a recorder for the code team during CPA.
Communicates problems promptly to the Supervisor, asks for clarification and/or assistance when needed.
Regularly reports complaints of patients, visitors and physicians through personal action or referral to a higher authority.
Organizational Expectations:
Demonstrates support of the mission, vision, values, goals and general policies of Conemaugh Nason Medical Center.
Complies with corporate compliance guidelines and requirements of federal, state and local regulatory and accrediting agencies.
Adheres to the standards of professional ethics and handles confidential information in strict conformance with departmental and Medical Center policies.
Provides quality care and services consistent with Medical Center standards and participates in the Medical Center's Continuous Quality Improvement Program.
Demonstrates flexibility and adaptability in response to unexpected changes in the workload, emergencies, staffing and scheduling.
Uses tact, sensitivity, sound judgment and a professional attitude when relating with co-workers, patients, families, and visitors.
Performs duties in a self-directed and cooperative manner with minimal need for supervision. Uses time constructively for maximum productivity.
Treats all co-workers, patients, families, and visitors with consideration to their rights, cultural diversity, privacy, comfort, and emotional needs. Serves as a patient advocate and fosters a work culture of Diversity, Equity, and Inclusion.
Attends all mandatory trainings and completes all required Life Talent education assignments within a timely manner. Keeps updated regarding Medical Center changes through meeting attendance and review of posted information; attends briefs, debriefs, and huddles.
Abides by and references the Employee Handbook and other pertinent facility policies, including clinical, non-clinical, safety, and infection control.
Job Requirements:
Minimum Education
High school diploma or equivalent required.
Completion of appropriate education courses/program preferred (e.g., medical terminology, computer, pharmacy).
Completion of a monitoring class provided by CNMC, preferred.
PALS preferred.
Required Skills
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
Must be able to work in a stressful environment and take appropriate action.
Maintains good physical and emotional well-being.
Possesses personal qualities which include kindness, understanding, respect, and/or ability to relate effectively to patients, families, and co-workers.
Technical ability to work with equipment (e.g. computer, fax, copier, printer).
Competitive wage, retirement benefits, 401K, and onsite occupational health.
