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Form of workJob Description
Job Summary
Welcome to the Gynecology Institute of Chicago! Our Administrative Assistant is responsible for managing the general administrative and clerical tasks at the practice. Their duties include responding to messages and phone calls from patients, scheduling appointments according to staff availability. The Administrative Assistant coordinates the daily schedules with the practice, scheduling patient appointments, and greeting patients.
General Accountabilities
Answer phone calls and e-mails, greeting patients and prospective patients and reminding them of upcoming appointments. Being friendly!
Scheduling appointments for patient consultations, procedures, and visits with medical providers.
Liaise and coordinate with health care professionals about schedules, patients, and any changes.
Review patient forms to ensure compliance. Again, being friendly!
Accept and submit insurance claims and payments.
Resolve scheduling conflicts as they occur. But friendly!
Reviews and signs materials, as authorized.
Edits documents produced by others, as needed.
Ensures confidentiality and controls access to sensitive information.
Verify insurance and eligibility.
Ensures the front office is clean and free of clutter.
*The company reserves the right to add or change duties at any time.
Job Qualifications
Education: High-School graduate or equivalent. Associate's degree preferred
Experience: 1-2 years of related experience
Knowledge of AdvancedMD or other EMR System preferred.
Skills
Strong customer service skills, with proven track record of demonstrating solid customer experience.
Must be detailed oriented, with a demonstrated commitment to providing superior patient care.
Must possess strong organizational skills.
Strong communication skills with the ability to effectively communicate with population served.
Must have a proficient in Microsoft Windows environment, including Word.
Excellent written and verbal communication
Administration
Clerical
Performance Reviews
A 30-day performance review will be performed after date of hire. Annual performance reviews will be performed for this position.
Disclaimer
The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of functions, tasks, duties, responsibilities and requirements of employees so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of Gynecology Institute of Chicago.
