JOB SUMMARY:
This position's primary responsibility is to build and maintain clients for an exclusive private dining room collection while building sales in a team environment. The position will also oversee all event booking, event sales outreach, planning, coordinating event details, and assisting in final execution working directly with clients.
- Handle all incoming event inquiries; must ensure follow up on the same business day
- Coordinate all administrative event details with client from inquiry to close including negotiating, executing proposals, contracts, credit card authorization forms, developing floor plans, and post event follow-up
- Coordinate all logistical event details from planning to execution, including site inspections, tastings, vendor meetings, COI paperwork, and day-of onsite client contact
- Responsible for BEOs, Menu Cards, Event Details, Itemized Bills, taking & logging deposits, managing specific client event needs, event administrative paper work, noting in reservation system, and keeping all information up to date for all departments.
- Must be flexible to work weekends and events as needed.
- Assist in maintaining Calendar to ensure it is up to date as possible for communication with other event planners.
- Work together with the Sommeliers to ensure that the wines for an event for available and in stock for the event
- Up selling with clients when confirming details for their upcoming event by upgrading menu items, selling Feature menu items or having the sommelier select wines to complement their menu
- Coordinate with Restaurant Operations Team (BOH & FOH) to ensure seamless execution of event
- Act as primary onsite contact to client at buy-outs; must be able to monitor the progress of the event and deal with diversions and uncertainties with cool, calm and collected demeanor while maintaining a successful event.
- Build and maintain client database to ensure repeat business by providing excellent guest service
- Individual outreach to establish key relationships with new corporate clients, high profile fashion houses, media, and destination management companies and drive sales in corporate and social sectors
- Consistently brainstorm and implement new marketing ideas to build business and sales
- Develop long-term event strategies that demonstrate continued evolution. To include, but not limited to, conducting industry research to identify new event opportunities and maintaining knowledge on local competitors