Principal Technical Architect

This role is based out of Anaheim, California. This is not a remote role.

Summary:

“We Power the Magic!” That’s our motto at Disney Experiences (DX). Our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club.

We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation, and Merchandise lines of business as well as other initiatives including MyDisneyExperience and Hey, Disney!

This role sits in the Disneyland Ticketing Technology organization within Disney Experiences. The Principal System Engineer will report to the Sr. Manager of Disneyland Ticketing Technology.

Responsibilities 

• Develop broad technical solutions that meet specifications and that impact future development and operations
• Own the analysis and design of software improvements and/or new products used in local, networked, cloud-based, or Internet-related computer programs
• Plan and execute large-scale projects across across the platform that includes segment initiatives and updates to platform and infrastructure, products, and services
• Projects you lead may either be used in commercial and end-user applications or may focus on software and tools in support of technology platforms
• Impact the conception, design, development, testing, and implementation of software components, fixes, improvements, and/or new systems and applications
• Provide solution/design assistance to development teams and help them in troubleshooting issues
• You have full autonomy to jump in and interact with users across teams and levels to define system requirements and/or vital modifications
• Lead and influence the direction and prioritization of the design and development of highly scalable software systems and applications
• Engage in the estimation and planning of highly sophisticated scalable projects and their budget allocations
• Design best practices used in the maintenance and administration of systems, including software platform and configuration updates across multiple business units
• Create processes, protocols, and procedures.
• Develop and review architecture, platform and infrastructure plans, develop and guide staff
• Work with key software vendors to provide requirements (functional and non-functional) and influence their solutions to ensure that the requirements will be met

Technologies we use:

• Java, Node JS, the Spring Framework, Services/MicroServices Architecture, .NET, C#, cloud experience (AWS), Python, Relational Database Skills (MS SQL, AuroraDB), Non-SQL (e.g. MongoDB), Docker, Kubernetes, monitoring/logging tools (e.g. Splunk, Grafana, AppDynamics), Consul/Vault, mobile development, hybrid or mobile hybrid experience

Basic Qualifications 

• 10+ years of progressively related experience in Systems Engineering, Software Architecture and/or software development
• 5+ years influencing highly technical professionals across multiple portfolios
• Confident, eloquent, and professional speaking and presentation abilities among groups, C-suite and higher-level leadership, and in virtual environments
• Ability to lead multiple projects at a time over multiple teams and organizations
• Ability to make quick decisions to tackle sophisticated technical and operational challenges in an agile environment
• Experience documenting solutions using appropriate diagrams and tools
• Demonstrated mentorship mentality, looking for opportunities to mentor and lead large-scope projects and initiatives across multiple teams
• A leader that fuels the creativity of the teams around them
• Enables an inclusive culture that recognizes a diverse group of backgrounds, points of view, and cultural histories to encourage innovation and belonging
• Highly developed curiosity and love to take the initiative to dive in, learn, ask questions, and resolve the next steps

Preferred Qualifications 

• Domain expertise in Ticketing/Entitlement Management systems
• Experience working in a hospitality or travel industry
• Advanced knowledge of systems applications and hardware, server architecture, operating platforms, NAS/SAN technologies, and internet and web applications.
• Proven experience with Cloud platforms
• Experience/familiarity with Node JS, MicroServices Architecture, Python, Relational Database Non-SQL (e.g. MongoDB), Kubernetes, Consul/Vault, Flutter, mobile development, hybrid or mobile hybrid experience

Required Education

• Bachelor's or foreign equivalent Degree in Computer Science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study, and/or equivalent work experience

Preferred Education

• Master’s degree in Computer Science, Information Technology, or related field

The hiring range for this position in Anaheim is $164,500.00 to $ 200,600.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.