Primary Care Practice Manager

A Practice Manager at Bridge Community Health Clinic:

• Leads and manages the operations of a clinical service line.
• Participates in the leadership of clinic wide initiatives and aligns service line processes and outcomes with Bridge Clinics Integrated Care Model.
• Supervises clinical and non-clinical staff, supports operational initiatives, and leads their team towards delivering exceptional patient experiences and clinical outcomes, as well as staff experiences.
• Manages day-to-day operations and ensures the clinic runs smoothly, effectively, and efficiently.

Key Areas of Accountability:

• Staff Management and Development. Build a culture of engagement and accountability. Hire, train, supervise, coach, mentor and manage service line staff. Provide and promote open honest frequent feedback. Ensure staff competency through regular skill validation.
• Clinic Operations. Ensures compliance with clinic practices, evidence-based standards or care, and billing standards. Ensures compliance with federal, state, and clinic safety programs and protocols. Aligns clinical services within the broader Integrated Care Model in coordination with clinic-wide leadership. Improve clinic efficiency and outcomes through continuous improvement processes and operational reviews. Lead the implementation of clinic initiates including training service line staff on new initiatives and workflows.
• Management Scope. Lead clinic-wide improvement projects under the direction of the Integrated Services Director. Collaborate with clinic leadership on operational and clinical management responsibilities.
• Strategic Relationships. Identify community needs that align with community health improvement plans and Bridge Clinic priorities. Collaborate with Senior Leadership to identify and develop additional community partnerships that improve access to care.

The ideal candidate is:

• Passionate about mentoring and setting others up for success?
• Collaborative and patient centric.
• Eager to identify process gaps and implement practical solutions.
• Committed to improving patient/client outcomes, reaching new patients, and maintaining a healthy and positive work environment.

The ideal candidate has:

• A bachelor's degree in health care administration, health services or a related field
• Previous health care experience
• At least three years of progressive leadership in a healthcare, or related, setting with day-to-day operational, process improvement, and staff responsibilities.

Even better is experience working in a:

• Community Health Center or Federally Qualified Health Center
• Healthcare center with integrated service

Why Bridge Clinic?

• To be part of building an integrated care model centered around Primary Care, behavioral health, and oral health.
• To provide quality care and services to under resourced members of our community who often experience barriers to care.
• To work with a diverse team of like-minded professionals.
• To be part of a medium-size company that is making a big difference in the lives of those we serve.

Bridge Clinic Offers:

• Competitive non-profit compensation
• Benefit package that includes medical, dental, vision, and life insurance; long-term and short-term disability insurance; 401k retirement - 3% clinic contribution
• Generous time-off and up to eight (8) observed holidays

About Bridge Clinic: Since 1995, Bridge Community Health Clinic has provided patient-focused primary medical care, preventive and restorative dental care, behavioral health care, and supportive services such as interpreting, health insurance enrollment, and transportation assistance. Bridge Clinic is a Federally Qualified Health Center (FQHC) that primarily serves Marathon, Lincoln, and Langlade counties. Services are available to all patients, regardless of insurance status, through sliding fee discounts and patient assistance programs.
Bridge Clinics mission and vision:
Mission: Bridge Community Health Clinic fills community needs by removing barriers to care, integrating medical, dental, and behavioral health services, and connecting patients and partners to resources.
Vision: The care we provide and the connections we create improves the health of our patients and communities.

EEOC Statement. Bridge Community Health Clinic is an equal opportunity employer. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. Bridge Community Health Clinic provides fair and equal employment opportunity to all employees and job applicants. Qualified applicants will receive consideration for employment regardless of race, color, creed, religion, national origin, sex (including pregnancy and parenting status), disability, age, veteran status, gender identity or expression, sexual orientation, marital status or genetic information.