Prepared Foods Assistant Manager

We are looking for either a full time Prepared Foods Assistant Manager to join our team at Oneota Community Coop. Work hours would be between 6am-6pm typically, with some weekend shifts required.

Starting wage: $17.25/hr.

The Prepared Foods Assistant Manager works in conjunction with the Prepared Foods Manager to direct and manage tasks for the Prepared Foods department. The Prepared Foods Assistant Manager position has the responsibility of learning and performing enhanced duties in the Prepared Foods department such as buying, stocking, department maintenance and training, and other duties – all as instructed by the Prepared Foods Manager and/or General Manager. This position requires the ability to problem solve and work independently. All OCC staff are responsible to provide welcoming, friendly, helpful, and non-judgmental customer service to all shoppers and co-workers in accordance with our organizational goals and programs.

Eligibility for most Oneota Co-op benefits begins at 20 work hours per week. Your future benefit options include short and long-term disability, life, dental and vision insurance. Employees also accumulate Paid Time Off (PTO) and are eligible for retirement contribution matching* and career advancement training. A 20% employee store purchase discount and a 15% above cost special order case discount helps ensure the availability of healthy food options in Co-op employee homes. We are committed to the welfare of our employees and their families.

*available after 2 years of employment

DUTIES AND RESPONSIBILITIES:

Customer Service

• Maintains familiarity with all areas of the store to best assist customers and staff.
• Upholds the Code of Conduct, using T.H.I.N.K. (True, Helpful, Inspiring, Necessary, and Kind)
• Always use S.E.T. (Smile, Engage and Thank You) in all customer interactions.
• Become familiar with the Co-op mission, Ends, and policies to answer customer questions. Refer unresolved questions or problems to appropriate staff.

Leadership Responsibilities

• Models supportive and participative leadership; promotes empowerment.
• Adheres to the Code of Conduct.
• Assists with the growth of the Co-op by improving processes, creating and maintaining SOP’s, and always learning.
• Attend meetings and participate in discussion, research, and decision-making on behalf of the overall store.
• Utilize Paylocity performance tab to document staff training, coaching, and policy violations.
• Recognizes co-workers when they are awesome by documenting in Impressions in Paylocity.
• Assist in the training of department staff on regular duties, safety, customer service, store policies and procedures, and Owner relations.

DEPARTMENT OPERATIONS:

• Cross trained in all department roles with the ability to train new staff.
• Complete production tasks in a timely manner.
• Provide supervisory oversight and assistance to Prepared Foods staff.
• Utilize Paylocity performance tab to document staff training and coaching.
• Ensure signage is correct, attractive, and informative.
• Ensure that department areas (aisles, shelves, bins, and storage areas) are kept in clean and orderly condition.
• Place orders for Co-op Partners Warehouse (CPW), Albert’s, Reinhart, and other local and regional vendors in the absence of the Prepared Foods Manager.
• Follow established procedures for receiving, credits, and invoice coding.
• Assist in maintaining appropriate shrink policies.
• Perform opening and/or closing duties for the Prepared Foods department.
• Monitor sales per labor hours and shorten shifts if necessary.
• Use equipment safely. Monitor cooler and freezer temperatures. Advise appropriate parties of equipment problems.
• Always stock product - timely, accurately, rotated, and attractive.
• Correct price discrepancies according to established policies.
• Understand record keeping in the POS system.
• Maintain basic operations of the department in the absence of the manager.
• Perform other duties as assigned by the Prepared Foods Manager, and/or General Manager.

GENERAL PRACTICES:

• Excellent oral and written communication skills, including verbal and written instructions.
• Ability to maintain the vision of the “big picture” for the organization while simultaneously attending to details.
• Must be able to work with minimal supervision but possess excellent team skills.
• Demonstrated ability to carry out projects involving multiple priorities and tasks.
• Willingness and ability to grow to meet the changing requirements of the job.
• Stay current on global trends and changes that affect the natural foods industry.
• Understand the cooperative principles and business model.
• Respond to challenging situations in a positive and professional manner
• Demonstrate regular, predictable work attendance and communicate to the supervisor and/or GM any work schedule changes
• Demonstrate a willingness and ability to cooperate and communicate with co-workers and/or outside contacts in a timely and appropriate manner