Premium Audit Reviewer

Ask Yourself This...

Are you someone who has a strong attention to detail and strives for a high level of accuracy in your work? Do you enjoy following procedures and processes and providing support to others? Then we’ve got an exciting opportunity to tell you about. We're looking for a Premium Audit Reviewer to work in our Burlington, MA location!

Who We Are

At A.I.M. Mutual Insurance Companies, we are committed to setting the standard in service excellence. We are guided by our founding principles to help employers effectively manage their workers’ compensation program, providing quality services to injured workers and creating safe workplaces. We are one of the largest regional workers' compensation specialists, and we credit our staff for putting their service-oriented work ethic and workers' compensation insurance knowledge into practice, every day, in all they do.

What we do...We provide a workers' compensation experience that ensures peace of mind for all.
Why we do it...To improve the perception of workers' compensation insurance.
How we do it...

• Listening with empathy
• Acting with compassion
• Doing the right thing
• Succeeding through collaboration

What You'll Do
As a fast-paced, highly rewarding entry-level position in the Premium Audit department. The Premium Audit Reviewer is responsible for performing detailed quality control reviews of field audit cases that were produced by both staff and outside auditors. This includes checking and calculating chargeable payrolls utilizing information supplied on audit. Workers' compensation insurance premiums are based on a company's payroll so this role is critical to make sure we are providing the best value to our policy holders. This is a hybrid position after an initial training period.

• Responsible for performing Quality Control reviews of incoming completed audits prior to final processing, to meet corporate quality standards.
• Regularly correspond with customers and agents, providing a high level of service via telephone, email, and written documents to resolve audit questions.
• Develop, implement and monitor controls necessary to meet company, statutory and industry timeliness and service standards for audits processed.
• Assist other departments with issues related to Audits.

We’re looking for someone that has:

• at least a high school diploma, or preferably a degree from an accredited college or university,
• strong analytical and math skills,
• proven customer support experience, along with strong phone and active listening skills,
• a strong attention to detail,
• the ability to work independently to organize and prioritize work and the ability to succeed in a high volume, fast paced environment, and
• proficiency with Microsoft software such as Word and Excel.

Previous experience with Visual Audit software is a big plus, but not a requirement.

Why work for us?
A.I.M. Mutual has been named one of the Best Places to Work in Insurance in 2023 by Business Insurance magazine, a national industry-wide publication. A.I.M. Mutual Insurance Companies is committed to attracting and retaining a diverse staff. We honor the experiences, perspectives, and unique identity of our employees, as well as our brokers, policyholders, and injured workers. We strive to create and maintain working and learning environments that are inclusive, equitable and welcoming both in our company and throughout the communities we serve.

We proudly offer robust compensation and benefits packages, including:

• 35-hour work week
• Summer hours June through September
• Competitive pay, with opportunities to advance
• Medical, dental, and vision plans
• Employer-sponsored retirement plan with matching employer contribution
• Company-paid life and disability insurance
• Paid time off and generous holiday time

We recognize the importance of having a highly experienced staff to meet day-to-day customer needs. Come be a part of a great team of people that strives to surpass customer expectations every day. Working for A.I.M. Mutual is not just a job, it’s a career.

Thank you for your interest in joining the A.I.M. Mutual Insurance team!

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• No weekends

Supplemental pay types:

• Bonus opportunities

Work Location: Hybrid remote in Burlington, MA 01803