Address
Form of workAmerican Implement is seeking
Precision Technology Technicians
for Multiple Locations throughout western Kansas.
We are excited to have a new role within American Implement! A Precision Technology Technician (PTT) will work closely with customers to support their farming and ranching operations through service on the electrical and mechanical components of their equipment.
JOB SUMMARY:
Provide technology service repairs, call support diagnostics, utilization, and optimization for the sale and support of solutions enabled by the John Deere Precision Ag strategy and other aligned technology and applications. Perform in-field services as required to support the customer and dealership.
COMPENSATION:
for Multiple Locations throughout western Kansas.
We are excited to have a new role within American Implement! A Precision Technology Technician (PTT) will work closely with customers to support their farming and ranching operations through service on the electrical and mechanical components of their equipment.
JOB SUMMARY:
Provide technology service repairs, call support diagnostics, utilization, and optimization for the sale and support of solutions enabled by the John Deere Precision Ag strategy and other aligned technology and applications. Perform in-field services as required to support the customer and dealership.
COMPENSATION:
- Full time, non-exempt position
- Base hourly wage ranges between $27-35, depending on experience
- Eligible for overtime and incentive
- Cell Phone Allowance
BENEFITS:
- Paid Vacation, Sick, Holiday & Parental Leave
- 401(k) plus match
- Employer-paid Health Insurance for employee
- Optional Dependent Health Insurance
- Employer-paid Life + AD&D Insurance for employee
- Optional Voluntary Life + AD&D Insurance for employee & dependents
- Employer-paid Short-term Disability
- Optional Dental & Vision
- Optional MASA Medical Transport Solutions
- Optional AFLAC Supplemental Insurance
- Employee Assistance Program (EAP)
- Credit Union
- And more...
ESSENTIAL JOB FUNCTIONS:
Service
- Develops and executes precision agricultural agendas to ensure ongoing mainstreaming across all departments at the dealership.
- Help coordinate execution of the dealerships John Deere strategy (Machine and Logistics Optimization, and Ag Decision Support/Service).
- Perform basic diagnostics, repairs, and support on agricultural machine and equipment utilizing John Deere ISG/AMS products.
- Maintain knowledge on existing products and pursue additional technical and product knowledge by actively participating in the training programs of the dealership. This includes manufacturer training and on-the-job training.
- Promotes and supports myjohndeere.com, utilizing wireless data and data management within the Operation Center.
Support
- Provides technical assistance for machine-down issues like identifying “root cause” of customer issues and identifying failed components.
- Perform optimization on equipment and configuration of universal and integrated technology components upon customer needs.
- Support "Users’ group" for customers to get together, share info and best practices, and a time for the dealer to provide "mass" training to users of known issues occurring in-the-field.
Clinics/Training
- Delivers necessary technical training to aftermarket departments.
QUALIFICATIONS:
- 1+ years of experience performing service repairs.
- High School Diploma or equivalent experience required.
- Experience in Agriculture and Agronomy knowledge
- Dealership sales, service, training, or other related work experience preferred.
- Proficient knowledge of Integrated Solutions, Data Management (IT) and wireless communication systems.
- Ability to use standard desktop applications such as Microsoft Office and Internet functions.
- Solid organizational, interpersonal, analytical and communication skills
- Ability to operate with a solutions approach and identify existing/emerging customer’s needs.
- Ability to work flexible hours and travel to store/customer locations within seasonal peak times.
- Valid driver’s license and clean driving record is required.
PHYSICAL REQUIREMENTS:
Extended periods of sitting, standing, walking, bending, squatting, crawling, climbing, reaching overhead. Must be able to regularly lift up to 75 lbs. without assistance. Position also requires grasping with both hands, pushing and pulling, working around moving machinery, driving a vehicle, extensive hours on a computer, hearing normal tones, speaking, and seeing.
American Implement reserves the right to modify, interpret, or apply this job description in any way the company desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This job description is not an employment contract implied or otherwise. The employment relationship remains “at will.” The aforementioned job requirements are subject to reasonably accommodate qualified disabled individuals.
