Primary responsibilities include but are not limited to the following:
· Assisting patients and providers with the pre-authorization of in-house procedures, durable medical equipment, etc. as required by the patient’s insurance plan
· Creating and maintaining the pre-authorization messages, documents and corresponding information within the EMR
· Developing and sustaining an effective workflow processes to ensure that all pre-authorization requests are processed in a timely manner for continuity of patient care
· Contacting insurance carriers by phone or online to initiate pre-authorization processes and provide clinical information from the patient’s chart
· Contacting ordering provider if assistance is needed in obtaining required medical documentation
· Completing pre-authorization request forms (if required) and return to insurer with any pertinent medical notes from the patient’s chart
· Supporting other departments with the processing of referrals and other duties assigned
Qualifications
· Organized work habits which include- attention to detail, ability to prioritize work and handle multiple tasks in a fast-paced setting
· Good knowledge of medical insurance and the concept of referrals/pre-authorizations and their intended impact on health care delivery and reimbursement
· Ability to identify denials and submit appropriate appeals with clearly defined documentation
· Quality communication skills, both oral and written
· General knowledge of medical terminology and the capacity to analyze required forms of documentation
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Weekly day range:
- Monday to Friday
Work Location: In person