Practice Manager - Optical

GENERAL FUNCTION:

The major responsibility of the Practice Manager is to manage day to day business operations and drive profitable sales growth through the delivery of outstanding patient experience. Lead a team in a positive and productive environment, modeling exemplary patient care. Develop and maintain outstanding associate and doctor satisfaction and retention.

MAJOR DUTIES & RESPONSIBILITIES:

• Drive profitable store sales by fostering a patient focused retail culture.
• Attainment of plan sales goal and comp store sales growth.
• Positive comp store contribution (year-on-year improvement).
• Manage payroll cost effectively, in accordance with Company standards
• Manage gross margin, in accordance with Company standards
• Effectively train and develop associates to consistently provide a patient care focused experience.
• Develop team of administratively skilled associates that provide support on daily operational tasks.
• Develop strong professional relationships with Doctors.
• Participate in business planning and business updates.

KNOWLEDGE & SKILLS:

Proven track record of sales growth through sales skills and accountability for sales results.

• Ability to train (through practice and role-play), coach, and develop excellent patient focused, and sales and results-oriented associates.
• Demonstrated ability to deliver an outstanding experience during direct interaction with patients.
• Ability to recruit and select associates and doctors.
• Proven experience and results with a retail or customer service establishment.
• Foster positive and results-oriented associate and doctor relationships.
• Success in store merchandising and attention to detail.

Job Type: Full-time

Pay: $75,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• Day shift

Supplemental pay types:

• Bonus opportunities
• Commission pay

Experience:

• Optical Management: 3 years (Required)

Ability to Relocate:

• Chestnut Hill, MA: Relocate before starting work (Required)

Work Location: In person