Practice Manager - Good Friends Animal Hospital

Position Summary

Good Friends Animal Hospital is excited to add a new Practice Manager to the team! We are seeking a candidate with experience in profit & loss management, history of growth & development, and comfortable with redirection & difficult conversations.

The role of the Practice Manager is to support the veterinary practice team and manage essential business functions in partnership with the Managing Doctor (DVM). In collaboration with the managing doctor, the Practice Manager is responsible for ensuring the profitability of the practice and a healthy culture rooted in high-quality patient care and exceptional customer service.

The ideal candidate will have prior vet med & management experience and be an enthusiastic & driven leader.

Annual Salary $48,000 - $50,000 depending on experience

Operating Hours
Monday & Friday: 8:00am – 6:00pm
Tuesday – Thursday: 8:00am-8:00pm
Saturday: 8:00am–12:00pm
Sunday: Closed

Education and Experience

• High school diploma or equivalent
• Previous management experience required
• Previous veterinary technician experience required

Essential Responsibilities

• Drive revenue for practice growth
• Manage expenses including but not limited to drugs and supplies, labor and facility costs
• Assist in developing and maintaining salary schedules and job evaluations for all employees
• Provide input on an annual budget
• Triage in-house human resource issues and collaborate with the Human Resource team
• Establish and execute performance evaluations
• Establish internal operating procedures for the administration of the practice to ensure accuracy and completeness of veterinary records and reports, format, and compliance with the accepted hospital practices.
• Ensure compliance with regulatory agencies and laws. This includes but is not limited to OSHA, DEA, EEOC, ADA, and the Department of Labor. Develop and maintain procedures necessary to meet regulatory requirements.
• Able to assist with patient care, anesthesia monitoring, client education and any/all duties of a Veterinary Technician when needed.
• Any other duties deemed necessary

Competencies

• Understanding of the critical balance between the administrative and clinic functions in the veterinary health care delivery system.
• Ability to apply the specialized principles and practices of veterinary practice management in directing the daily operation of this practice, thereby allowing the practitioners the time necessary to carry out their profession.
• Knowledge of hospital procedures outlined in the employee manual as well as those that are implied (reasonable expectations).
• Ability to show unbiased judgment when managing people and make fair and just recommendations in regards to personnel issues and/or disciplinary action.
• Work well with all employees and ensure that your actions support the hospital, the doctors, and the practice philosophy.
• Monitoring/Assessing performance of yourself, other individuals or the practice to make improvements or take corrective action.

Job Type: Full-time

Pay: $48,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Relocation assistance
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Bonus opportunities

Experience:

• Veterinary: 2 years (Preferred)
• Management: 2 years (Preferred)

Ability to Relocate:

• Urbana, IL 61802: Relocate before starting work (Required)

Work Location: In person