Practice Administrator - Hospital Medicine - Mercy Medical Center Redding

Everybody Has A Role to Play in Transforming Healthcare

As a Practice Administrator, you play a critical role by providing direct, business operations support to our medical directors, site physician partners, advanced providers and scribe (when applicable) employees. At Vituity we know the impact you can have.

Join the Vituity Team. At Vituity, our core values matter. We embody a Culture of Caring by approaching every human interaction with compassion and heart. With a Servant Leadership philosophy, we focus on what we can accomplish when we put our patients and colleagues first. An Ownership Mentality means we all have mutual accountability to drive positive change for Vituity as a whole. Finally, our focus on Innovation enables all of us to re-imagine healthcare and bring about lasting change. Ultimately, we are unified around the common purpose of transforming healthcare to improve lives, and we believe everyone has a role to play in that. Help us shape the future of healthcare.

Vituity Locations: Vituity has opportunities at 450 practice locations across the country, serving 8 million patients a year. With Vituity, if you ever need to move, you can take your job with you.

The Opportunity

• Act as the operational administrator for the site Vituity leadership and as the interface for the practice to the hospital and community.
• Act as the front-line liaison for the provider team with hospital C-Suite, nursing leadership, nursing staff, and Vituity support team.
• Provide executive support to the site medical director and site management team to meet contract expectations.
• Assist with site financials to include, but not limited to, contract stipends, expense reimbursements, and site payroll timecards.
• Act as the super user for all Vituity software applications and as a point person for hospital software and hardware systems.
• As appropriate to site practice, provide support to Vituity providers acting as a percipient witness in criminal or civil disputes including, but not limited to, receiving and routing subpoenas, scheduling depositions and trial testimony as applicable, development of a provider fee schedule, and including malpractice carrier as appropriate.
• Provide office management to include, but not limited to, all aspects of meeting management, office systems, supplies, site events, and customer service.
• As applicable to the practice line, facilitate all aspects of the daily patient census and attend daily multi-disciplinary rounds.
• Responsible for all aspects of the site clinical schedules to ensure adequate coverage with no disruption to patient care.
• Collect, track, and analyze all site financial and operational data.
• Project management as needed of the site operational programs to include, but not limited to, Operations Meetings, Patient Experience Program, Quality/Performance Improvement Program, Advanced Provider and/or Scribe Programs, and Student or Resident rotations.
• Ensure all aspects of recruiting and on-boarding are completed for new providers and employees as well as locums and reservists and/or residents and students.
• Ensure all licensed providers complete their recredentialing timely and appropriately for their licensing, certificates, and credentials required by Vituity and hospital Medical Staff Office.
• Ensure all site partners and employees remain in compliance with Vituity and hospital programs and other mandated training or requests.
• Act as the point person for all Vituity People Operations (Human Resources) relations to include, but not limited to, ensuring accurate site roster and compliance with employment law and Vituity policies.
• Develop and maintain site onboarding and orientation checklists and orientation manuals.
• Collaborate with Medical Director and Site Management Team in developing and maintaining site practice policies and procedures.
• As applicable to practice line, responsible for all medical records and data submission to Revenue Cycle Management in a timely manner and responsible for appropriate charge capture in designated system, sending notices and follow up as appropriate.
• Ensure billing and documentation compliance through completion of site WIP/TAD lists, answering provider routine questions, and schedule/hosting/participating in the monthly meeting with Revenue Cycle Management billing team.
• Ensure completion of mandated forms and requests as appropriate to include, but not limited to, death certificates, physician office requests, State specific Workers Compensation and Motor Vehicle Department reporting compliance, and pharmacy requests.

Required Experience and Competencies

• High School diploma or equivalent and 2+ years of experience in an office or healthcare setting required.
• Associate or Bachelor's degree in Business Administration, Human Resources, or related field preferred.
• Experience working in the healthcare field preferred.
• Knowledge of healthcare and medical terminology preferred.
• Knowledge of general Human Resource principles preferred.
• Knowledge of Federal, State, and County Agencies who regulate the Healthcare Industry preferred.
• Intermediate to advanced MS Excel, Word, PowerPoint, and Outlook skills
• Strong consultation skills and the ability to seek out information.
• Strong work ethic, organizational skills, and interpersonal skills.
• Ability to prioritize and work in a stressful environment.
• Ability to be self-directed, motivated, and sensitive to deadlines.
• Ability to express ideas and convey information effectively in verbal and written communications.
• Able to create positive environment, clearly understand client / customer relationships, and promotes Vituity positive image.
• Ability to understand and apply information management principles, data analysis interpretation and continuous quality improvement tools/methodologies.
• Ability to maintain flexibility, cooperation and participate in cross-organizational performance improvement activities.
• Ability to use office equipment and automated systems/applications/software at an acceptable level of proficiency.
• Ability to establish and maintain effective working relationships as required by the duties of the position.
• Ability to read, understand and communicate in English sufficient to perform the duties of the position.
• Ability to evaluate and convey information in legible reports to Human Resource, Finance, and Executive groups.

The Practice
Mercy Medical Center - Redding, California

• A 273-bed facility with a Level II Regional Trauma Center designation covering 22,000 square miles and six counties-20 percent of California's land mass.
• Cardiac Surgery Program rated in the Top 7 in California by Consumer Reports Study.
• Recipient of the Healthgrades Distinguished Hospital Award for Clinical Excellence for two years in a row and ranked among America's 100 Best Hospitals for Cardiac Surgery, Orthopedic Surgery, Joint Replacement, Stroke Care, and Critical Care.

The Community

• Surrounded by millions of acres of state parks and forests, Mercy Medical Center, Redding offers the perfect practice location for those who want a rural lifestyle and thrive on outdoor recreational activities.
• Beautiful year-round weather to enjoy all types of outdoor activities.
• Affordable cost-of-living for city dwellers, suburbanites or those preferring a more rural feel.
• Redding is a convenient growing town of 100,000 people.
• Ideally located to access San Francisco, the beach, Lake Tahoe, wine country, and more.

Benefits & Beyond*
Vituity cares about the whole you. With our unsurpassed benefits package and superior choices, we support your needs of today and your plans for the future. We are mindful of what matters most.

• Superior health plan options
• Dental, Vision, HSA/FSA, Life and AD&D coverage, and more
• Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%
• Student Loan Refinancing Options
• EAP, travel assistance and identify theft included
• Wellness program
• Commuter Benefits Program
• Diversity, Equity and Inclusion (DEI) initiatives including LGBTQ+ History, Dia de los Muertos Celebration, Money Management/Money Relationship, and more.
• Purpose-driven culture focused on improving the lives of our patients, communities, and employees.

Hourly rate for this role is $24.28 - $30.36 per hour. Please speak with a recruiter for more information.

We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. We know that when we work together across sites and specialties as an integrated healthcare team, we can exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.

Vituity appreciates differences; our dedication to diversity, equity and inclusion is at the heart of our organization. Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.

*Benefits for part-time and per diem vary. Please speak to a recruiter for more information.

Applicants Only. No agencies please.