Positive Parenting Program Specialist

The overall purpose of the Positive Parenting Program (Triple P) is to provide implementation and technical support to providers to ensure the successful development and delivery of Triple P within mental health agencies, non-profit family services, courts system, and private and public health systems.
SPECIFIC RESPONSIBILITIES:
Outreach, Communications, and Coaching

• Create a communications plan across service area to ensure at least monthly engagement of providers, agencies, and program stakeholders
• Responsible for planning and oversight of on and off site events and activities for provider and parent outreach in the region
• Develop and maintain appropriate marketing campaign for regional outreach and monitor outcomes
• Maintain online presence of the Triple P program throughout service area, including use of social media
• Lead the region's implementation of Level 1 Triple P Stay Positive's campaign in conjunction with the North Carolina state marketing initiative
• Oversee the creation, implementation, and sustainability of local agency peer support groups
• Lead continued professional development of accredited providers through coaching, trainings, and implementation support
• Facilitate data feedback loop between agencies, providers, and internal team to strengthen the implementation of Triple P within the agency
• Coordinate the provision of technical guidance, consultation, related support to partner agencies within area of program focus
• Maintain reporting tools to update key stakeholders on the progress of the project

Project Management

• Assist with overall implementation of policies, practices and procedures across agencies in Cherokee, Graham, Clay, Macon, Swain, Jackson, Haywood, Transylvania, Henderson, Polk, Rutherford, Buncombe, Madison, Yancey, Mitchel, McDowell, Burke Counties
• Demonstrate and support a professional practice model that allows Triple P Providers and agencies to work in collaboration with interdisciplinary partners to achieve high quality outcomes
• Assist with planning and coordinating logistics for all trainings, local quarterly leadership and coalition meetings
• Ensure the development of clear project objectives and measurement to guide evaluation of success and ongoing learning.
• Develop a timeline for project completion and ensures assignment of tasks and communication of deadlines
• Assist with submitting the monthly Coordinator Activity Reports
• Assist with developing and maintaining an Implementation Plan to be submitted annually to the funder
• Maintain records of the project activities and lessons learned
• Responsible for the resolution of issues pertinent to daily Triple P activities
• Participate in interviews and makes hiring recommendations for Triple P Positions
• As skill, knowledge, and capacity allows, participate in program evaluation and publication of departmental and client projects
• Participate in the North Carolina Triple P State Learning Collaborative to share best practices

Implementation Support

• Provide ongoing implementation support to ensure fidelity of the Triple P model at the partner agency level and implementation coaching at the individual practitioner level
• Monitor quality of care, identify areas for quality improvement and confer with the agency supervisors and directors for solutions issues
• Serve as a community contact/liaison, establish pertinent community partners, and maintain appropriate contact for program success throughout the 17 county region
• Work with Frank Porter Graham and external supports to ensure and develop best practices in implementation with agencies
• Participate in Triple P Practitioner Selection team
• Collaborate with Triple P America and state program coordinators to ensure best practices for implementation
• Participate in the North Carolina Triple P State Learning Collaborative quarterly

• Collaborate with internal team on data submission and collection process

Resource Development

• Plan, develop, and implement strategies for identifying and generating funding and/or resource opportunities for program activities, to include development of grant and other fundraising proposals
• Work with state stake holders to ensure ongoing funding of project

SUPERVISORY RESPONSIBILITIES:
Provides daily guidance, supervision and direction on data and evaluation within agencies with Triple P Trained practitioners.
EDUCATION and/or EXPERIENCE:
Minimum Qualifications.
A Bachelor's degree in public or human services (public health, health education, social work, social and behavioral sciences). Must possess 1 year of progressive responsibility in program implementation and evaluation. Experience in community health and working with community partners, parents, and youth
CERTIFICATES, LICENSES, REGISTRATIONS:
WORK SCHEDULE AND TRAVEL:

• Local/regional travel may be required.
• This position is categorized as a designated driver position and requires use of a MAHEC-owned or other vehicle to conduct MAHEC business on a regularly scheduled basis weekly.
• Flexible scheduling to allow for overnight travel and evening hours as required to accommodate the needs of project participants.

TECHNICAL AND COMPUTER SKILLS:

• Technical required skills include use of printers, copiers, fax machines, and computers. Strong proficiency in Microsoft Programs, including Word, Excel, Outlook, Power Point and Visio.
• Ability to perform internet searches and use web based applications required.
• Superior skills in summarizing complex information for diverse audiences.

COMPENTENCIES
Effective Communication
Seeks to understand others' point of view. Fosters open communication/ dialogue and does not intimidate. Communicates clearly and convincingly keeping the audience engaged, tailoring message to audience. Speaks and writes clearly and concisely. Encourages others to express their views, even unpopular ones. Keeps people up to date with information. Superior ability to communicate effectively in writing and verbally. Comfort with public speaking and presenting diverse subject matter. Effective at establishing trust and rapport with a wide variety of health care staff and professionals, from administrative support and receptionists to senior physician leaders.
Resilience and Adaptability
Deals effectively with pressure while maintaining focus and remaining optimistic under adversity. Is open to change, adapting rapidly in response to changing conditions and unexpected difficulties. Easily adapt to changes in both individual project(s) and the health care environment.
Diversity, Inclusion + Equity
Seeks out cross-cultural experiences that encourage awareness; seeks feedback from diverse stakeholders. Ensures equity mindset to carry out mission in culturally relevant ways.
Planning and Organizing
Effectively organizes and plans work according to organizational needs by defining objectives and anticipating needs and priorities. Efficiently manages own time and the time of others and effectively handles multiple demands and competing deadlines. Identifies goals, develops plans, estimates time frames and monitors progress. Works swiftly toward implementation.
Analysis and Problem Solving
Solves difficult problems through careful and systematic evaluation of information, possible alternatives and consequences. Effectively and efficiently integrates information from diverse sources and evaluates the information against possible courses of action. Makes timely decisions, even when data is limited or solutions produce unpleasant consequences.
COMMUNICATION SKILLS:
Excellent verbal, written, and interpersonal communication skills required for department tasks, work with department staff, in order to represent MAHEC in a professional manner.
PROFESSIONAL DEVELOPMENT:
Participate in ongoing professional development and training, to increase knowledge of effective project management, basic quality improvement models (e.g. LEAN, DMAIC, IHI Model for Improvement), evidence and outcome based population health models of care, data analysis and meeting/team facilitation.
PHYSICAL DEMANDS:
Sometimes stands; occasionally walks; and frequently sits, uses hands to handle, reaches with hands and arms, talks, and listens. Occasionally lifts up to 10 pounds.
WORK ENVIRONMENT:

• Moderate noise level typical of a business office with computers, printers, and light foot traffic.
• Must have ability to adjust schedule to work occasional early morning, evening, or weekend hours.
• Local/regional travel is possible.

$53,700 annually, exempt
At MAHEC, we strive to equip all team members with Total Rewards (pay + benefits) to honor their service, support their health, manage their financial security, build their career, and thrive. MAHEC is a certified Living Wage employer through Just Economics of Western North Carolina.
All MAHEC employees and learners will be required to receive the COVID-19 & Flu vaccines or have an approved exemption.
MAHEC Talent Management is located at 121 Hendersonville Road, Asheville, NC 28803. Equal Opportunity Employer. Black, Indigenous, People of Color and Spanish/English bilingual persons are strongly encouraged to apply. With this in mind, studies show that women, gender diverse, and BIPOC candidates are less likely to apply unless they meet all of the qualifications listed in the job description.
If you are interested in this role, and you have related experience and qualifications, we encourage you to apply or reach out to AskTalent@mahec.net for support in your job search process. You could be the talent we are seeking for this or other opportunities.