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SalaryRelax and recharge at Loews Ventana Canyon Resort, a top choice among Arizona luxury resorts. Whether you explore the best of Tucson or enjoy the stunning Catalina Mountain range, you can consider us your desert oasis. Welcome to a Sonoran Escape for the Senses.
Job Specific
- Adheres to all pool safety standards, including safety procedures for adverse weather conditions
- Knows the location and contents of First Aid Kit
- Greets guests arriving at the pool
- Provides towels to guests, escorts them to chairs, and sets up towels on chairs
- Provides information about pool food and beverage service and offers menus
- Promptly communicates food and beverage service requests to pool Food and Beverage Servers
- Provides chilled towels and water spray bottles/ spritzing per Loews Hotels standards
- Knowledgeable and able to communicate all hotel Recreation offerings
- Loans recreational items and equipment
- Sets up, refreshes, and tears down cabanas
- Assists in set-up and tear down for poolside functions
- Cleans, maintains, and positions pool furniture
- Picks up trash and dirty towels and repositions chairs throughout shift
- Applies excellent guest relations skills when interacting with guests
- Performs all duties in a timely and professional manner
- Turns in lost and found items throughout shift according to hotel procedures
- Monitors and maintains appropriate inventory of pool towels throughout shift, obtaining clean towels from the laundry and returning dirty towels
- Attends all department meetings as scheduled
- Other duties as assigned
General
- Promotes and applies teamwork skills at all times
- Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
- Is polite, friendly, and helpful to guests, management and fellow employees
- Executes emergency procedures in accordance with hotel standards
- Complies with required safety regulations and procedures
- Attends appropriate hotel meetings and training sessions
- Maintains cleanliness and excellent condition of equipment and work area
- Complies with hotel standards, policies and rules
- Recycles whenever possible
- Remains current with hotel information and changes
- Complies with hotel uniform and grooming standards
Qualifications
- Excellent guest service skills
- Excellent oral communication skills
- Able to work a flexible schedule, including weekends and holidays
