Pool Attendant - Fontainebleau Hotel

Pool Attendant Job Description

Immediately hiring for Pool Attendant at the famous Fontainebleau Hotel. The Pool Attendant is responsible for setting up and breaking down the pool furniture, cleaning up the pool area, showing guests their chairs, and rentals, and helping guests with problem resolution.

General Requirements

• Assist Pool Servers with guest interaction
• Always maintain a warm and friendly demeanor
• Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service-oriented manner
• Must be effective at listening to, understanding, and clarifying concerns raised by guests
• Must be able to multitask and prioritize departmental functions
• Maintain regular attendance
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag. Adhere to any specific grooming standards
• Must be effective in handling challenges, including anticipating, preventing, identifying, and solving problems as necessary
• Must be able to maintain the confidentiality of information
• Must be able to show initiative, including anticipating guest or operational needs

Fundamental Requirements

• Must have open availability throughout the week
• Must have the ability to work cohesively with other departments and communicate new processes and updates to keep everyone informed
• Must be able to utilize technology to provide efficient communication
• Must have the ability to multitask and effectively manage your time
• Must be able to effectively form professional relationships with guest and employees alike
• Must have a friendly demeanor to encounter guests, assisting in all questions they might have regarding their stay
• Must ensure the hotel information is always up to date
• Must have the ability to effectively identify and communicate guest concerns regarding anything from safety to maintenance and housekeeping to the proper departments and follow up to ensure the issue was taken care of in a timely manner and that the guest expectations were fully met
• Complete a thorough walkthrough of your area prior to and after your shift
• Must be able to perform under different weather conditions on the pool deck.

Pay Rate

• $12- $18 hourly

Benefits

• Vision Insurance
• Medical Insurance
• Dental Insurance
• Critical Illness
• Free Lunch
• Uniform Provided (Shirt and Shorts, plus winter uniform)

Schedule

Monday through Sunday

• 6 am- 2 pm
• 11 am- 8 pm
• Open availability for these schedules is required and preferred.

***Must be able to provide legal work authorization***

**MUST SPEAK FLUENT ENGLISH**

Job Type: Full-time

Pay: $12.00 - $18.00 per hour

Expected hours: No more than 40 per week

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Tuition reimbursement
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Holidays
• Monday to Friday
• Weekends as needed

Application Question(s):

• What is a trait you would use to describe yourself and why?
• What does Hospitality mean to you?
• What does great service look like to you?
• Explain an instance where you made someone feel special? (i.e. guest, friend, family member)
• Please provide a previous employment reference of choice below:

Name:
Email:
Cell Phone Number:
Title:

Experience:

• Hotel: 3 years (Required)
• Beach/Pool: 3 years (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: In person