ESSENTIAL DUTIES
Manages short and long-term caseloads of clients enrolled in the Chicago Police Department's Professional Counseling services
Conducts clinical assessment services reviewing factors such as level of risk to the individual and/or others due to the crisis; contributing environmental, medical, psychiatric, and/or interpersonal factors
Responds to incident scenes, hospitals, sworn personnel homes, etc., providing trauma, emergency crisis intervention, and mental health evaluations to provide care and to ensure compliance with department directives and professional standards on a 24/7 basis
Assists at incident scenes and hospitals, stabilizing the crisis and helping individuals connect with family, friends, or a community resource
Conducts trauma debriefings in accordance with the Traumatic Incident Stress Management Program (TISMP)
Identifies the signs of emotional and psychological trauma and helps manage stress and Mental Health strains that may occur after a critical incident
Works in conjunction with higher-level clinical personnel to develop crisis plans to decrease the potential for future crisis occurrences in conjunction with sworn personnel and their families
Works with supervisory staff to make determinations when individuals require a higher level of clinical support and facilitate referrals Tracks program utilization and ensures program and services meet the needs of CPD individuals and families
Conducts training sessions and speaks at department trainings and roll calls on various topics pertaining to emotional and behavioral issues to promote services offered in the Professional Counseling Division
Completes appropriate case notes, documentation, and disposition of cases in accordance with established guidelines and department protocols
Provides outreach, assessment, engagement, and follow-up to support individuals in need
Identifies and links individuals to needed community, medical, and psychiatric resources
Responds to requests for mental health clinicians during off hours as required
Maintains client confidentiality is upheld at all times
NOTE: The list of essential duties is not intended to be inclusive; there may be other duties that are essential to positions within the class.