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SalaryAre you looking for an opportunity for professional growth and development while serving the community? Consider joining the City of San Bernardino's Police Department as a Police Dispatcher!
One of the premier agencies in the Inland Empire, the San Bernardino Police Department is recognized at the state and national levels for award winning community-oriented policing programs.
The Position:
The City of San Bernardino is seeking a self-starter able to work in a fast-paced environment responding to emergency and non-emergency calls for service. The Police Dispatcher I (FLEX) perform general and routine dispatching activities. Operates computerized dispatch, radio, "911," and ancillary equipment in a police communications center. Receives, interprets, and codes routine and emergency calls and dispatches personnel and equipment in response following clear policies and protocols.
Applications will be reviewed: The week of January 29, 2023
The online written exam will be tentatively on: Wednesday, February 7, 2023
The Ideal Candidate:
The ideal candidate will be detail-oriented and customer service focused with the ability to learn, develop independence, and respond rapidly to calls. Experience in computer-assisted dispatching and telephone complaint processing is preferred.
About The City:
The City of San Bernardino is a community rich in history and cultural diversity. Influences of Native Americans, Mexican settlers, and Spanish missionaries can still be seen throughout the City today. From 1810 to the present, San Bernardino has been recognized for its scenic beauty and strategic location. Today, the City of San Bernardino serves as the county seat and is the largest city in the County of San Bernardino with a population of 222,203.
For more information about becoming a Police Dispatcher with the City of San Bernardino's Police Department
please visit joinSBPD.org/dispatch or call 909-384-5104.
Essential Duties & Responsibilities
Minimum Qualifications
Education, Training and Experience:
High School diploma or G.E.D.; AND at least one (1) year of customer service experience working with the public in person, by telephone or in radio communications; or an equivalent combination of training and experience.
Police Dispatcher I may be considered for advancement to Police Dispatcher II after demonstrating proficiency to perform the full range of duties of the latter class as described in established performance criteria. Typically, a Police Dispatcher I is expected to be capable of meeting the proficiency criteria within a 12-month period, depending on an individual's prior experience and progression in performing the full range of Police Dispatcher II duties.
Licenses; Certificates; Special Requirements:
A valid California driver’s license is required.
Typing speed of 30 words per minute is required.
Successful completion of P.O.S.T. Public Safety Dispatcher course is required within 12 months of date of employment. Peace Officers currently employed at the San Bernardino Police Department who have satisfactorily completed a one-year probation may submit a copy of the P.O.S.T. Basic Certificate in lieu of completing the P.O.S.T. Public Safety Dispatcher Course.
Supplemental Information
City Benefits:
The City offers an attractive compensation and benefit package, that includes:
- Retirement – Participation in the California Public Employees’ Retirement System (CalPERS). Employees hired on or before October 3, 2011, shall receive a 2.7%@ 55 retirement benefit; CalPERS “Classic Members” hired on or after October 4, 2011, shall receive a 2% @ 55 retirement benefit; CalPERS “New Members” hired on or after January 1, 2013, shall receive a 2% @ 62 retirement benefit in accordance with the Public Employees’ Pension Reform Act of 2013 (PEPRA).
- Health Insurance – Monthly contribution of $715.00 (Employee Only), $1,289.00 (Employee plus one), or $1,724.00 (Employee plus Family) for health, dental and vision premiums. Eligible employees who waive all medical, dental, vision, supplemental life, and supplemental AD&D benefits will receive an annual “Health Insurance Waiver Stipend” of $3,500.00 every first paycheck of December.
- Leave – Vacation beginning at 80 hours after one year, 96 hours of sick leave annually, 12 holidays.
- Life & Accidental Death and Dismemberment Insurance – The City provides Term Life and Accidental Death & Dismemberment (AD&D) Insurance.
- Other – Optional Deferred Compensation Plan, flexible benefits plan, pre-tax childcare plan, employee assistance program, and all other benefits which are received by General employees of the City per Memorandum of Understanding.
Please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive onscreen confirmation and an email. We recommend that you save and/or print these for your records.
If you require technical assistance, please contact the governmentjobs.com Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your computer or browser used to submit the application.
Selection Process:
All applicants must submit clear, concise, and complete information regarding their qualifications for the position, including detailed responses to all supplemental questions. Resumes will not be accepted in lieu of the application or supplemental application materials.
The selection process will consist of:
- Application Review
- Written Exam
- Personal History Statement and Pre-Background Interview Questionnaire Packets
- Oral Exam
- Background Investigation with the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI)
- Background Investigation with Investigator
- Pre-employment Medical Exam, including drug test.
- Psychological Evaluation
- Employment/Professional Reference Check
The San Bernardino Police Department is an equal opportunity employer and is committed to creating and maintaining a work environment that is free of all forms of discriminatory harassment, including sexual harassment and retaliation (Government Code §12940(k); 2 CCR 11023).
The City of San Bernardino will provide reasonable accommodation for the known physical or mental limitations of a qualified applicant with a disability. It is the responsibility of candidates with a disability requiring accommodation in the assessment process to contact the Human Resources Department or the City of San Bernardino in writing to request such accommodation prior to the closing date of this recruitment. Please call 909-384-5104 for additional information regarding requests for accommodation.
Pre-Employment Process:
All positions are subject to the following pre-employment screenings:
- Pre-employment Medical Exam, including drug test.
- Background Investigation with the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI).
- Employment/Professional Reference Check.
Health Insurance - Eligible to receive a City contribution of $715.00 or $1,724.00 to help offset health, dental and vision premiums. Eligible employees who waive all medical, dental, vision, supplemental life, and supplemental AD&D benefits will recieve an annual "Health Insurance Waiver Stipend" of $3,250.00 every first paycheck of December.
Retirement for Current Members - For employees hired after 1/1/2013 who are current members of California Public Employees’ Retirement System (CalPERS) or a reciprocal agency as of 12/31/12 and have not been separated from service from such agency for six months or more, the retirement benefit shall be 2% @ 55; highest single year of compensation.
Retirement for New Members - For employees hired 1/1/2013 or later and who are not a member of the California Public Employees’ Retirement System (CalPERS) or a reciprocal agency as of 12/31/12, or those who have been separated from a public agency which contracts with CalPERS or a reciprocal agency for six months or more, the retirement benefit shall be 2% @ 62; 3 year final compensation. New members will be obligated to pay 50% of the “normal cost” of their retirement benefits as required by State law.
