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SalaryJob Description: Receptionist
Prepared by: Human Resources (3-2017)
Position Title Receptionist
Department Administrative
Reports to: Administrator
FLSA Status: Non-Exempt
General Purpose
This position is limited to clerical duties only and is located and limited to the Reception/Administrative area. The main purpose of this position is to attend to and greet visitors and answer telephone.
***This position has no clinical involvement/duties of any kind***
Essential Duties
Greet visitors with a friendly and positive demeanor
Monitor visitor access
Maintain visitor sign-in log
Answer telephone, screen and direct calls
Take and relay messages
Direct people to the appropriate destination
Deal with queries from the public and customers
Receive and sort mail
Provide general administrative and clerical support – limited to the receptionist area
Schedule appointments and maintain meeting room bookings
Tidy and maintain the reception area.
Professional personal presentation
Supervisory Requirements
This position has no supervisory responsibilities.
Qualification
Education and/or Experience High School Diploma required
Knowledge of administrative and clerical procedures
Knowledge of basic computer skills and multi-line phone system
Language Skills Ability to read and write
Ability to professionally respond to questions from visitors
Mathematical Skills Ability to apply basic math skills
Reasoning Ability Ability to solve practical problems and be resourceful
Certificates, Licenses, Registrations Basic knowledge of Microsoft Suite products is essential, especially Outlook and Excel
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must occasionally lift up to 10 lbs. Prolonged use of a desk top computer. While performing the duties of this job, the employee is regularly required to sit, talk, read, write, type or hear. Frequent use of all office related equipment to include; copier/scanner/fax, telephone, and calculator.
No travel required
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually low to moderate
Additional Information
Note: Nothing in this job specification restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.
Job Types: Full-time, Part-time
Pay: From $17.00 per hour
Schedule:
- 12 hour shift
- 8 hour shift
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
