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SalaryLéon & George is a California based e-commerce retailer, specializing in premium indoor and outdoor plants, luxury ceramics and lifestyle goods. Recognized for their streamlined delivery service, custom-engineered packaging for nationwide shipping and commitment to exemplary quality, they have cultivated a vast following since the brand’s inception in 2016.
We are seeking a passionate and customer-focused Plant Shop Associate to join our team. This individual will play a key role in creating a positive customer experience both online and in person. The Plant Shop Associate will assist customers with product-related inquiries, order status, and contribute to the overall success of our Plant Shop. Additionally, this role involves maintaining the shop's appearance and actively participating in social media content creation. This is a part-time role with the potential to go full-time with benefits.
Responsibilities:
- Provide excellent customer service both in person and online
- Communicate with customers via email, phone, and video chat to address inquiries and provide personalized assistance
- Assist customers in selecting the right plants based on their preferences and needs
- Maintain the overall cleanliness and organization of the retail spaces
- Generate engaging and creative content for social media platforms
- Capture photos and videos showcasing the brand’s products and life behind the scenes
- Interact with online followers and respond to comments and inquiries
Qualifications:
- Previous experience in retail or customer service
- Strong work ethic and interpersonal skills
- Excellent grammar, written and verbal communication skills
- Strong computer skills for online order processing and social media management
- Able to work quickly, prioritize tasks and stay calm under pressure
- Able to collaborate with team members and work independently
- Creativity and an eye for visual aesthetics
- Comfortable working in a small business environment
- Valid driver's license with a clean driving record
Job Types: Full-time, Part-time
Pay: $18.00 - $22.00 per hour
Expected hours: 20 – 30 per week
Schedule:
- 4 hour shift
- 8 hour shift
- Monday to Friday
Work Location: In person
