Are you a versatile and proactive individual looking to be a part of a growing team? Pocket's Chocolates is looking for a motivated and adaptable team member to join us as a Shipping packer / office floater. This position offers a unique opportunity to contribute to various aspects of our business, from shipping to customer service.
Responsibilities:
Shipping and Logistics: Prepare and package orders for timely shipping. Manage inventory and assist in restocking products.
Customer Service: Provide excellent customer service through various channels, including email and messaging. Address customer inquiries, concerns, and feedback in a prompt and courteous manner.
Office Support: Assist with general office tasks, including filing, organizing, and maintaining a clean workspace. Support team members in day-to-day operations and special projects.
Contribute to a positive and collaborative work environment.
Requirements:
- High school diploma or equivalent; additional education or training is a plus.
- Proven ability to multitask and prioritize responsibilities effectively.
- Strong communication skills and a customer-centric mindset.
- Detail-oriented with a high level of accuracy in tasks.
- Ability to work independently and as part of a team.
- Familiarity with basic office software and tools.
Benefits:
- Competitive wages commensurate with experience.
- Opportunities for career growth and advancement.
- Employee discounts on Pocket's Chocolates products.
- A supportive and inclusive work environment.
Job Types: Full-time, Part-time
Pay: $18.00 - $19.25 per hour
Expected hours: 20 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person