Job Description
About Mesa Pulmonary Group:
Located in the heart of Costa Mesa, CA, Mesa Pulmonary Group stands as a leading healthcare provider renowned for its commitment to exceptional care and service. Our well-established practice is currently on an exciting growth trajectory, with the recent addition of physicians increasing our medical team to five doctors. To complement this expansion, we are eagerly seeking a dynamic Office Manager to spearhead the organization and leadership of our dedicated office support team, currently comprising nine members.
Position Overview:
As the Office Manager at Mesa Pulmonary Group, you will be entrusted with the pivotal task of overseeing our practice's day-to-day operations. This key full-time role demands a proactive, versatile individual capable of effectively supervising medical assistants, addressing patient inquiries with finesse, and upholding our standard of outstanding customer service. The ideal candidate will expertly manage a range of responsibilities spanning both front and back office operations, exemplifying adaptability and a readiness to support various roles within the practice.
Key Responsibilities:
- Lead and supervise Medical Assistants, ensuring smooth front and back office operations.
- Promptly and empathetically address patient inquiries, maintaining our commitment to exceptional customer service.
- Steer and maintain an organized and efficient office environment.
- Efficiently handle pre-authorizations, patient communications, and a variety of administrative tasks.
Qualifications:
- A High School Diploma as the minimum educational requirement.
- Professional experience ranging from Early Career (1-3 years) to Associate (3-5 years).
- Demonstrated competencies in Critical Thinking, Customer Service, and Initiative.
- Proficiency in electronic clinical documentation, with a preference for experience in the Office Ally EMR system.
- Quick adaptability skills, with a capacity to thrive following minimal training.
Employment Details:
- Regular Work Schedule: Monday to Friday, from 08:30 AM to 06:00 PM.
- Dress Code: Business casual, with the option to wear scrubs.
Employee Benefits:
- Comprehensive healthcare coverage including Medical, Dental, and Vision plans.
- Enrollment in a 401(k) retirement savings plan.
- Generous Paid Vacation & Sick Time allowances.
- Opportunities for professional advancement through biannual performance reviews, with potential for rate increases.
Application Process:
We warmly invite interested candidates to submit their applications promptly. Please forward your application to Kent Sayre at Kent.Sayre@omo.md.
At Mesa Pulmonary Group, you will join a collaborative team dedicated to enhancing the health and wellness of our community. We are enthusiastic about welcoming an Office Manager who shares our passion for quality care and embodies the skills and motivation to contribute significantly to our expanding practice.