Phone Operator/Patient Scheduler I

• Responsibilities:

• Answer phones for clinic system
• Schedule and pre-register patients for appointments, outpatient visits, procedures,

and other appointments.

• Confirm patient information including demographic and insurance information.
• Educate patients on procedure preparations, appropriate dress requirements,

special instructions.

• Prioritize work for optimal reimbursement and to avoid financial risk to both patient

and clinic. Refer self-pay patients to financial counseling.

• Coordinate patient encounter utilizing multiple system applications: various

scheduling applications, clinical operating systems, eligibility verification systems,
medical necessity applications, scanning repository.

Shift: Day time and evening

*
Requirements:*

• High School diploma or equivalent
• One (1) year customer service
• Knowledge of medical terminology, insurance and billing

Job Type: Full-time

Pay: $18.00 - $23.00 per hour