Pharmacy Technician

Job Summary:

The Pharmacy Technician receives and fills prescription requests for patients under the supervision of a pharmacist and maintains patient profiles.

Qualifications:

• High school diploma or equivalency.
• Pharmacy technician registration from the Virginia Board of Pharmacy.
• Ability to work a flexible schedule, including mornings, evenings and weekends.
• Ability to communicate effectively with customers and employees.
• Ability to type and operate a Microsoft Windows based computer.
• Ability to speak on the telephone.
• Must demonstrate excellent internal and external customer service skills.
• Employee must demonstrate an understanding of the intent, and follow standards, guidelines and protocols related to achieving and maintaining certifications by outside agencies.
• Must demonstrate a personal and professional commitment to Eastern Shore Rural Health and its Mission Statement.

The center will provide patient centered primary care of the highest quality to residents, migrants and seasonal farmworkers, as well as visitors of the Eastern Shore of Virginia.

• Retrieving, pouring, counting, labeling, and reconstituting prescription medications.
• Note: Registered Technicians may not handle, pour or count schedule II Medications.
• Accessing, inputting, and retrieving information through the pharmacy’s computer network to maintain accurate records.
• Creating accurate prescription labels.
• Processing and preparing third-party insurance claims.
• Communicating with physicians, patients, and third-parties, such as insurers.
• Maintaining accurate patient/client profiles.
• Maintaining Pharmacy inventory.
• Preparing reports related to sales, usage, patient records, and inventory.
• Complying with established procedures, rules, and regulations.
• Providing completed orders to customers.
• Answering phones.
• Redirecting customer calls to the appropriate personnel when necessary.
• Maintaining and cleaning equipment, work areas, and shelves.
• Accepting prescriptions to be filled and ensuring that the Pharmacist has the data necessary to fill the orders.
• Greeting and assisting customers.
• Recordkeeping related to inventories, receipts, purchases, and deliveries.
• Collecting co-payments.
• Packaging and labeling products under the supervision of the pharmacist.
• Restocking shelves.
• Unpacking and organizing incoming merchandise, including sorting items that require special handling.
• Checking for outdated medications and notifying the pharmacist of low inventories.
• Understanding confidentiality with respect to patient/ client care; complying with all federal and state laws applicable to the confidentiality of protected health information (PHI) and electronic protected health information (EPHI); and following HIPAA guidelines regarding readily identifiable protected health information.
• Working as a member of a team and communicating clearly.
• Helping customers locate over-the-counter products.
• Handling customer problems/ concerns in a calm manner and referring them to the pharmacist as necessary.
• Notifying the pharmacist of any problems or malfunctions.
• Checking refrigerator and freezer temperatures.
• Properly processing pseudoephedrine sales.
• Properly processing Medicare DME claims.
• Promoting teamwork.
• Providing professional services.
• Maintaining state Pharmacy Technician Registration.