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New Horizons Healthcare (NHH) is seeking a full-time Pharmacy Cashier. The Pharmacy Cashier assists the Pharmacist in performing all routine tasks and in managing and coordinating all aspects of the Pharmacy Department in accordance with established policies and procedures set forth by New Horizons Healthcare.
The Pharmacy Cashier will be responsible for handling cash and credit card transactions at the pharmacy counter. They will also be responsible for answering customer inquiries and directing them to the appropriate staff member. The Pharmacy Cashier will work closely with the pharmacy team to ensure that all transactions are accurate and that customers receive the highest level of service.
Are you ready to make an impact?
What We Offer You:
- Loan forgiveness plan(s) (eligibility is based on plan guidelines and approval)
- Medical, dental and vision insurance
- Generous paid time off
- 10 Company paid holidays
- CME time off and funds
- Professional membership paid
- Life, AD&D, Long-term disability
- 403(b) retirement account with company contribution
New Horizons Healthcare is a federally qualified health center (FQHC) in Roanoke, Virginia that provides comprehensive primary care, behavioral health, dental care, and pharmacy services for almost 10,000 patients annually. We are a not-for-profit community clinic with a mission to improve access to affordable, high quality, culturally competent, comprehensive primary health care. We offer a sliding fee discount program for those who are uninsured or underinsured. We make sure everything we do is through the lens of humanity – from our commitment to the highest-quality of care to the way we engage with our patients and communities.
Duties/Responsibilities:
- Receives payment by cash, check, credit cards, vouchers, or automatic debits.
- Issues receipts, refunds, credits, or change due to customers.
- Greets customers entering establishments.
- Maintains clean and orderly checkout areas.
- Establishes or identifies prices of goods, services or admission, and tabulates bills using calculators, cash registers, or other means.
- Resolving customer complaints.
- Answers customers’ questions and provides information on procedures or polices.
- Keeps accurate records of monetary exchanges, authorization forms, and transaction reconciliations.
- Exchanges money, credit, and makes change for customers.
- Closes registers at end of day and reconciles drawers in accordance with policy.
- Receives written prescription or refill requests and verifies the information is complete and accurate.
- Answers telephones and responds to questions or requests.
- Assists customers by answering simple questions, locating items or referring them to the pharmacist for medication information.
- Completes training requirements to stay up to date on policies and procedures for the 340B drug program, as well as any drug assistance programs in which the pharmacy participates.
- Follows all policies and procedures related to the 340B drug program, as well as any drug assistance programs in which the pharmacy participates.
Required Skills/Abilities:
- Excellent customer service skills
- Strong attention to detail
- Ability to work in a fast-paced, challenging environment.
- Basic math skills
- Possess computer skills and be able to learn new programs.
- Ability to follow detailed verbal and written instructions.
- Establish and maintain legible pharmacy records.
- Ability to gain the confidence and cooperation of patients and work effectively with them.
- Must have a courteous, professional attitude.
Education and Experience:
- High school diploma or equivalent
- Previous experience as a cashier
- Knowledge of pharmacy operations is a plus.
How to Submit Your Application:
- Online: Through our careers page: newhorizonshealthcare.org
- Email: Send a cover letter and resume to: humanresources@newhorizonshealthcare.org
EEO Policy:
New Horizons Healthcare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
