Personal Care Account Manager

Requisition ID : 492285
Job Description
Seeking experienced Personal Care sales professional to manage and develop Personal Care customers for IFF Health & Biosciences in North America.
Responsibilities Include:

• Achieve annual sales targets, maintain accurate demand/sales forecasts for customer base.
• Maintain and develop a customer base, including regional key accounts and channel partners. Develop a deep understanding of the customer's business and growth.
• Develop business opportunities for portfolio and pipeline of innovative and transformational Personal Care ingredients with existing and new customers
• Customer contacts and opportunities to be documented in CRM (Sales Force)
• Develop, present, and negotiate sales contracts and other business-related agreements with customers.
• Demonstrate high level of knowledge of Personal Care product lines and services; bring forward subject matter expertise throughout the entire buying process. Introduce and promote new products / concepts to customers.
• Manage and build strong, long lasting relationships with key customer decision makers and stakeholders at all levels and functions (R&D, procurement, marketing, quality, supply chain, executive level); effectively lead IFF (internal) multi-functional key account teams to support building customer relationships. Provide market insights to global organization.
• Develop and execute account plans for key regional (and global) accounts, including sales pipeline, relationship strategy, to grow and expand business
• Effectively resolve quality or service issues that arise
• Execute global and regional Personal Care business strategies
• Contribute to the global Personal Care and NA market strategy, representing key regional customer needs.
• Monitor and share with colleagues competitive activity and product launches
• Represent IFF at key regional PC events (NYSCC Suppliers day, Technical Meetings, etc.)

Job Requirements

• 8 - 10 years of sales experience in supplying Personal Care ingredients. Minimum 5 years commercial experience in supplying Personal Care ingredients
• Education - Bachelor's degree required - preferably in science related field.
• Functional skills - proven business planning, sales/networking, execution and follow-through skills required; experience setting annual goals and action plans for territory including key account plans; experience providing education and training to influence sales growth; demonstrated success in identifying and developing new business opportunities into sales; excellent verbal and written communication skills.
• Leadership/behaviors: excellent customer focus, proactive, collaborative, self-motivated, driven to compete and succeed, high ethical standards
• Domestic travel up to 50% of time (U.S. & Canada).

We are a global leader in taste, scent and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.
Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more.