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SalaryOpportunities with Reliant Medical Group, part of the Optum family of businesses. Join a community-based, multi-specialty, physician-led organization where you will work with talented peers on a common purpose: improving the quality, cost and experience of health care. Here, we focus on delivering the best patient care, rather than volume. Through innovation and superior care management, we support patients and your well-being as a team member. Join a team at the forefront of value-based care and discover the meaning behind Caring. Connecting. Growing together.
Position Details:
- Department: Gastroenterology
- Schedule: Per-diem
- This position performs a full range of administrative medical support services while ensuring the highest level of patient care and satisfaction
Primary Responsibilities:
- Acts as a patient advocate and liaison in coordinating healthcare services by partnering with a care team (Nurses, Providers, and Medical Assistants)
- Verifies patient insurance coverage and eligibility utilizing computer-based patient registration / scheduling system
- Collection of patient co-payments and other outstanding balances, maintaining a daily cash deposit as needed
- Addresses patient-care related telephone calls via an incoming work queue aligning with department metrics
- Documents appropriate information in patient’s charts using an electronic medical records system
- Completes and maintains physician’s schedules, coordinating patient visits and medical procedures
- Ensures insurance authorizations are obtained and services are covered in full, communicating information with patients as needed
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualification:
- Familiarity with the use of PC, typing capabilities, and comfort with various software applications such as Microsoft Word and Outlook
Preferred Qualifications:
- Additional specialized medical secretarial / medical office training
- Experience utilizing electronic medical records
- Background in customer service
The organization reserves the right to modify position responsibilities at any time, due to business necessity.
