People Operations Analyst

Rocket Travel is looking for a People Operations Analyst to join our growing People Operations team. The People Operations Analyst is responsible for the reporting, analysis, and presentation of general employee, turnover, DEI, payroll, and benefits data in order to meet business needs and standardized reporting requirements. This role reports to the Vice President of People Operations.
Rocket Travel is a place where you:

• Work with a group of intrinsically motivated people with a track record for building successful new businesses from scratch.
• Embody curiosity, community, and accountability. We live and build products by these values every day.
• Own decisions and take action that can be implemented in a matter of days (or hours).
• Get inspired and encouraged to vacation faster, with an annual vacation stipend.
• Receive a competitive compensation package , including bonus, 401k with match, flexible vacation time, maternity and paternity benefits, health, and dental insurance.
• Total Compensation is based on experience - Salary: $65k - $85k, Bonus: 15% - 20%
• Can have a flexible work schedule. We have great offices in Chicago's West Loop and in NYC's Empire State building, we have a hybrid team, and a flexible work environment
• Share your passion for travel with equally adventurous teammates.
• Work within the largest online travel company in the world. Rocket Travel creates B2C and B2B2C travel products and is part of Booking Holdings ( BKNG ). We have many worldwide partners and a diversified business. Despite the world's current situation, Booking Holdings has been rated the healthiest company in travel, and Rocket itself is already seeing travel demand surpass pre-pandemic levels

As a People Operations Analyst at Rocket Travel, you will:

• Responsible for the analysis of people data, creating reports and visually appealing presentations for the People team, leadership, and other stakeholders, and ensuring our systems are optimized to provide this data on demand
• Manage internal and external reporting for turnover, DEI, benefits, EEO-1, SOC2 audit, payroll, and other employment law compliance-related requirements
• Act as an extension of the Agoda People Technology team on Workday systemadministration , providing support as necessary on system maintenance, feature upgrades, and effectively communicating and responding to general Workday employee inquiries
• Manage our employee benefits platform , resolving issues related to enrollment, benefit premiums, tracking benefit updates and generating regular reporting to facilitate account funding
• Monitor the People Operations ticketing system to ensure tickets are being routed, employees receive a prompt response, and issues are resolved in a timely manner
• Develop and maintain processes that ensure accuracy, consistency, and integrity of our data, ensuring Workday is our source of truth for all people data
• Perform ad-hoc requests related to data auditing and reconciliation, report building, etc.
• Liaise with employees in other departments such as Finance, Payroll, Legal, IT, etc. as well as external vendors to perform tasks and resolve issues (e.g., invoices, compliance, etc.)

About you:

• You hold a Bachelor's degree or equivalent experience in Human Resources, Business Analytics or a related field

• You have 2+ years of HR data analyst experience

• You are a pro-active, self-starter and naturally curious to learn, find the answer, and problem-solve
• You are both detail-oriented and well-organized
• You enjoy working in a team environment with teammates in different geographies and disciplines
• You have a strong analytical aptitude and extensive knowledge and experience working with Microsoft Excel (pivot tables and vlookups) (pivot tables, lookups, etc)
• You have experience working with Workday
• You are familiar with federal and state tax laws and their impact on Payroll.
• You've been told your interpersonal and communication skills are one of your strengths
• You are wired with a strong customer focus, high degree of integrity and discretion, and maintain confidentiality when working with sensitive information

Our journey
We began in 2013 with the same goal of making travel even more rewarding. This started with our bespoke Rocketmiles website, earning travelers their favorite airline loyalty miles for hotel bookings, and every year since, we've advanced our goal.
We now partner with over 60 loyalty programs that travelers can choose from, we build unique partner-branded travel sites, we offer the ability to earn and redeem loyalty rewards, we sit within Booking Holdings-the most experienced Group of travel companies in the world-and we continually grow the number of ways that people can book travel through us, from stays to cars and more.Travel constantly evolves, opening additional opportunities to create rewarding experiences, and we intend to be at the forefront of building and innovating on those for travelers worldwide.
A diverse and global team
Our teammates work across the globe, in person and remotely. We have offices in Chicago, NYC, Bangkok, Bogota, Kuala Lumpur, Manila, and Cebu. No matter where people work, our main team-building goal is to create a diverse, equitable, and inclusive environment. We do that with a Diversity and Inclusion Committee, setting DEI hiring goals, investing in employee retention, and conducting regular team training that fosters collaboration and morale.
All of these efforts help ensure that we're promoting a supportive workplace, where people are motivated to grow professionally and build rewarding travel experiences together.
Note on general employment requirements
Candidates should be authorized to accept employment in the US from any employer, should be willing to start within three weeks of accepting an offer, and should be able to work the same daily working hours as our Chicago office.
Equal Opportunity Employer
At Rocket Travel and Agoda, we pride ourselves on being companies represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Rocket Travel and Agoda is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details, please read Agoda's privacy policy.
A Final Word:
To all recruitment agencies: Rocket Travel does not accept third party resumes. Please do not send resumes to our jobs alias, employees or any other organization location. Rocket Travel is not responsible for any fees related to unsolicited resumes.