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SalaryPeople & Culture Coordinator
Schedule: Full-Time, Non-Exempt, Monday to Friday 9:00AM to 5:30PM
Pay Range: $23 to $26 per hour (depending on experience)
Reports to: Director of People & Culture
WHO WE ARE?
Hotels done differently. It’s not a slogan or catchphrase, it is who we are in everything we do. We believe in the power of People, Place and Character. We ensure our hotels are a place where individuals are valued and celebrated, elevating our associates’ pride in who they are, where they live and who we serve. Our hotel is a tribute to the neighborhoods and the people of the communities of where we operate.
The MC Hotel is part of Marriott’s Autograph Collection, bringing an authentic experience to the heart of Montclair, New Jersey for the first time in decades. The 159 room, ground-up development opened in 2019. Complete with restaurant, rooftop bar featuring unparalleled views of Manhattan, and curated lobby market, The MC Hotel serves as a central hub for visitors and residents of Montclair, a city known for the arts and creativity.
The hotel is managed by Aparium Hotel Group founded in 2011 is driven by the belief that all hospitality experiences should be fueled by the poetics of their surroundings, Aparium was born with an intense focus on unearthing the amazing moments unique to every city. Since its founding, Aparium has grown into a new kind of hotel brand, one that ventures off the beaten path, both geographically and philosophically. It is a sophisticated hotel brand known for its singular ability to combine the business acumen of large hospitality companies with the charm of boutique hotels, bringing the disparate forces together in bustling, smaller markets.
WHO YOU ARE?
Your past experiences have led you to understand that there is an art + science to the how and what a hospitality operation professional is responsible for. You delight in the smiles you share and the positive experiences that you create. You feel comfortable when things get busy, and you must make smart, in-the-moment decisions, as it is just natural for you to do so. Above all, it is your mission to spread joy to all you encounter when ensuring kitchen is tight and spotless clean. You are energized through your own self-awareness to ensure we collectively collaborate to have the Front Desk experience one of a kind. This individual also oversees the night audit operation to ensure closing of the night is done properly and accurately.
THE ROLE
The Human Resources Coordinator reports to and works directly with the Director of Human Resources. As an HR professional you will live and breathe the company’s culture pillars of People, Place, and Character that promote an engaging, positive, and safe work environment for all associates. The position will ensure execution of proven practices and programs, ensuring associates feel recognized, valued, and supported. This position supports all areas of the hotel as a trusted advisor and sounding board for associates. If positivity, self-sufficiency, and attentiveness are not your main attributes, this is not the position for you.
The Human Resources Coordinator reports to and works directly with the Director of Human Resources. As an HR professional you will live and breathe the company’s culture pillars of People, Place, and Character that promote an engaging, positive, and safe work environment for all associates. The position will ensure execution of proven practices and programs, ensuring associates feel recognized, valued, and supported. This position supports all areas of the hotel as a trusted advisor and sounding board for associates. If positivity, self-sufficiency, and attentiveness are not your main attributes, this is not the position for you.
WHAT YOU WILL DO
- Uphold and act as a role model for the company’s principles of People, Place, and Character, embodying values that drive collaboration, intuitive service, and trans-local hospitality to guests and your co-workers
- Demonstrate a desire and ability to gain an understanding of all departments, knowing that the more you understand the business, the better you can partner in its success
- Ensure People + Culture processes and practices are kept up to date, on track, and running smoothly, including HRIS systems, administrative responsibilities, recruitment flow, tracking learning events, timely responses to phone calls and email
- Be the primary caretaker for associate benefit needs, including new hire automated onboarding, benefits open enrollment and audits, COBRA administration, eligibility audits and associate benefit questions
- Assist with the recruitment process by coordinating job requisitions, creating job postings, corresponding with applicants, interviewing, preparing offer letters, monitoring background checks, coordinating and co-facilitating orientation, and processing new hire paperwork
- Be an associate’s guide to understanding workers’ compensation practices and reporting, LOA administration practice, timely and accurate unemployment response and reporting, questions regarding paycheck administration, time and attendance expectations and sound interpretation of the associate handbook
- Regularly “nudge” hotel leaders to ensure follow through in achieving recruitment processes, policy rollouts and acknowledgements, other key deliverables, and their support and leadership at internal celebrations
- Communicate to hotel teams via multiple channels including email, word of mouth, fliers, chalkboards, bulletin boards, Outlook invites, etc.; ensure inclusivity by utilizing translation resources to relay information to other represented languages when applicable and feasible
- Be cool and calm like a duck on water while balancing the coordination of multiple tasks, projects and deadlines, while still extending a warm, professional, and timely assistance to associates with walk-in or pop-up requests, know when to reprioritize
- Play an active role within hotel committees, meetings, activations and crunch response opportunities, including helping drive philanthropic, safety, environmental, wellness, community involvement, and other initiatives
- Achieve your responsibilities without direct supervision and make sound decisions that represent accurate information, a flair for detail, and show due diligence in fact finding
- Know how to keep a secret by maintaining confidentiality and discretion pertaining to associate information and sensitive matters
- Achieve expert knowledge and practice of departmental policies, service procedures and standards, and be willing to receive other responsibilities and request for assistance in other departments as requested by a hotel leader
- Aparium Hotel Group does not discriminate based on disability, veteran status or on any other basis protected under federal, state or local laws. The hotel and company are a smoke-free, drug-free facility, and equal opportunity employer
POSITION REQUIREMENTS
- Minimum of two (2) years of Human Resources experience; or of Hotel Operations experience
- Bachelor’s degree with an emphasis in Hospitality Management or Human Resources or related field preferred but not required.
- Fundamental knowledge of Title VII, ADEA, FLSA, ADA, OSHA and FMLA
- Ability to navigate computer systems, including Microsoft Office Suite and HRIS system experience
- Adaptable interpersonal skills to communicate effectively with all associates, regardless of role
- Professional proficiency in the English language, including reading, writing and verbal communication
- Proficiency in another language is a plus.
- Ability to work Monday through Friday during standard daytime office hours, while maintaining the flexibility to occasionally adjust schedule to meet the needs of the team and associates
- Ability to work at a computer for the majority of an 8-hour shift, up to 40 hours a week
- Ability to lift up to 15 pounds on a regular basis
Benefits: We are pleased to offer a comprehensive array of valuable benefits to protect your health, your family and your way of life. All full-time regular associates are eligible to enroll in our benefit plans that include medical, dental, vision and supplemental insurances. In addition we offer hotel benefits for associates with both Aparium Hotels and Marriott.
As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are, where they come from and take pride in who we serve.
