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Form of workPosition Summary
Reporting to the Director, People & Culture, the Associate will be the primary organizer and keeper of department documents and will support the VP. They will serve as the associate for the department, file organization, and workflow organization and preparation.
The Associate will serve as the compliance support for the department ensuring files are in order and quarterly audits are conducted. They will assist in developing tracking systems and will work with the Talent Acquisition staff to ensure that all required documentation is maintained for new hires. They will also support new hire onboarding.
Major Responsibilities and Key Tasks
Compliance Support
- Ensure personnel files are organized and compliant
- Support site leaders and other designated employees with file compliance for grant-funded programs
- Audit files and create systems for monitoring items that need updates (i.e.: physicals every 2 years, etc.)
- Support general People & Culture organization and compliance efforts
People & Culture Projects
- Support new hire onboarding as needed.
- Engage with other P&C team members of various employee activities
Paper and Electonic Records
- Develop systems for People & Culture paper and electronic files
- Support documentation uploads to secure cloud-based storage
- With VP, ensure records retention and disposal is monitored and implemented per CRCL policies
Day to Day
- Will staff the front desk, handling telephone calls and serving as the first point of contact with visitors.
- Assist other departments of central admin office, such as Development (processing donations checks, assisting with sending correspondence such as thank you letters, invitations, etc.)
- M-Th in office, 8:30 -5; may initially work 4 days, 9 hours per day, then transition to 5 days, working remotely on Fridays.
Competencies
- Values—ability to demonstrate in word and action the Center’s core values and deep commitment to the mission, vision, priorities and needs of the organization and the diverse communities it serves.
- Inclusion—values all people for their unique talents and perspectives and promotes practices that promote and provide equal access to opportunities and resources that enable employees to contribute fully to the organization’s success.
- Relationships—ability to build authentic relationships in the service of enhancing individual and team performances to support the Center’s work.
- Change Capacity—leads self and others by demonstrating the ability to pivot and respond to unpredictable, disruptive, and ambiguous situations. Develop processes, tools, and techniques used to advance desired organizational outcomes and manage change, effectively.
- Results-Proven Track Record—demonstrable ability to exceed goals with a bottom-line orientation; evidence of the ability to consistently make good decisions through a combination of analysis, wisdom, experience, and judgment. Business acumen including successful budget management; the ability to balance the delivery of programs and initiatives against the realities of a budget; and problem solving, project management, and creative resourcefulness.
- Action and Results Oriented—enjoy working hard and looking for challenges; able to act and react as necessary, even if limited information is available; not afraid to take charge of a situation; can overcome resistance to leadership and take unpopular stands when necessary.
- Quality Results—ability to demonstrate and foster a strong commitment to achieving goals in a manner that reflects thoroughness, accuracy, and quality experiences.
- Decision-Making—ability to integrate logic, intuition, and sound judgement to analyze information to identify greatest opportunities, make decisions, and solve problems.
- General Administrative Support —broad experience with the full range of supporting business functions and systems.
Knowledge, Skills and Abilities
- Minimum Bachelor’s Degree from accredited college/university or equivalent documented training and experience.
- Minimum of two years of related administrative support experience.
- Excellent organizational skills and attention to detail.
- Strong aptitude for analytical and problem-solving skills.
- Strong verbal and excellent written communication skills.
- Excellent project management skills that foster positive collaboration and stellar execution.
- Personal qualities of integrity, credibility, and commitment to the Center’s mission; a proactive, hands-on strategic thinker.
- Expertise in technology, including Microsoft Office Suite.
- Unwavering commitment to diversity, equity, and inclusion.
- Demonstrates passion, humility, integrity as a leader.
- Exudes positivity, compassion, and care in every facet of the role.
Carole Robertson Center for Learning is an affirmative action, equal opportunity employer that values and actively seeks diversity in the workforce. Carole Robertson Center for Learning evaluates qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity, and other legally protected characteristics.
The duties and responsibilities described are not a comprehensive list, and additional tasks may be assigned to the employee from time to time. The scope of the job may change as necessitated by business demands.
Fostering a safe environment for the children, families, and communities we serve, and our employees is of the utmost importance. In this spirit, please note that upon accepting an offer of employment, you will be required to share proof of full COVID-19 vaccination status. To be considered fully vaccinated, it must be at least two weeks since you received the second dose of the Pfizer or Moderna COVID-19 vaccine or the only dose of the Johnson & Johnson COVID-19 vaccine. Accommodation requests will be considered in compliance with applicable laws.
