Pc Technician - Examination

CIVIL SERVICE COMISSION ANNOUNCEMENT # 2024 - 012

PC Technician (OPEN)

Public notice is hereby given by the Civil Service Commission of Cleveland, Ohio, of an open competitive examination for the above classification.

Application must be made electronically through the City of Cleveland's web site:

No other form or method of application will be accepted.

Absolutely no paper applications will be accepted.

THE ELECTRONIC APPLICATION PERIOD IS FROM 12:01 AM ON FRIDAY, FEBRUARY 02, 2024 UNTIL 11:59 PM ON THURSDAY, FEBRUARY 29, 2024. NOTE: APPLICATIONS WILL NOT BE ACCEPTED AFTER 11:59 PM ON THURSDAY, FEBRUARY 29, 2024.
FILING PERIOD MAY BE EXTENDED BY THE DISCRETION OF THE CIVIL SERVICE COMMISSION OFFICE. THE CIVIL SERVICE COMMISSION'S POLICY IS THAT NO LATE FILING WILL BE ALLOWED.

IMPORTANT NOTE: At the time of submitting an application, copies of the following items are required to be uploaded as attachments to that application:

1. Proof of Education;
2. Driver's License or Government Issued ID.
3. DD-214 or other materials to prove veteran's status (as described herein) only required if the applicant is seeking veteran's preference points.
4. Any other certificate, diploma, license, resume, etc.

NOTE: YOU ARE NOT APPLYING FOR AN IMMEDIATE JOB OPENING. YOU ARE APPLYING TO TAKE AN EXAMINATION WHICH WILL BE USED TO CREATE AN ELIGIBLE LIST FOR THIS JOB CLASSIFICATION. THAT LIST WILL BE USED FOR FUTURE HIRES IN THIS JOB CLASSIFICATION.

NOTE: Primary correspondence with applicants is made with applicants via email.

NOTE: All copies of diplomas, licenses, certificates, resumes and any other required documents must be uploaded and included with your Application when it is submitted. Applications without the required documents will be rejected.

NOTE: ONCE YOU SUBMIT YOUR APPLICATION, FURTHER CHANGES TO THAT

APPLICATION WILL NOT BE PERMITTED. Any file you did not included in the ATTACHMENT section of your application must be sent to CS@CLEVELANDOHIO.GOV.

SALARY: The prevailing salary for this position as established by Ordinance of the Council of the City of Cleveland is $31,200.00 - $57,340.49 per year.

EXPERIENCE EVALUATION: Applicant's grade will be determined based on Education and Experience found in Resume and Application.Provides support for personal computers in both a network and stand-alone environment through management, control, and operation of the information systems and their equipment. Acts as a liaison to other City divisions requesting troubleshooting and integration services as needed. Assesses issues or problems with hardware/software and devises approaches or solutions. Provides technical support services. Coordinates daily computer system operations. Supports and trains system users. Installs, configures, troubleshoots, and maintains computer hardware/software. Supports work stations, printers, and servers. Evaluates hardware/software currently in use and implements upgrades. Coordinates with vendors to purchase, repair, or replace hardware/software and administers and maintains maintenance contracts and leases. Implements safety and preventive maintenance procedures. Manages and maintains security systems. Evaluates, Recommends, manages, and maintains all office technologies Performs other job-related duties as required.A High School Diploma or GED is required. An Associate's Degree in Information Systems, Computer Science, or related field from an accredited college or university is highly desired. One year (within the last four years) of full time paid experience in Personal Computer Support related to the integration and operation of computer systems in a networked environment is required. A valid State of Ohio Driver's License is required. Knowledge of multifunctional devices and other office technologies is desired. Depending on the division, may require LEADS Certification within 90 days of the date of hire.

NOTE: Minimum qualifications must be met as of the last day of the filing period unless otherwise stated.

RESIDENCY CREDIT

In accordance with the Ordinances of the City of Cleveland: A person who has had as his/her primary residence in the City of Cleveland for at least one year at the time of filing a Civil Service application, and desires to take an entry-level Civil Service examination, shall, if a passing grade on the written examination is attained, have ten (10) points added to his/her passing score. (NOTE: Not all Examinations consider residency credit in the scoring process) To substantiate a claim for residency points, Applicants must UPLOAD LEGIBLE COPIES of the following:

https://www.clevelandohio.gov/sites/clevelandohio/files/AffidavitOfResidency0321.pdf

VETERANS' PREFERENCE

Veterans' preference will be awarded, when applicable, to eligible veterans in accordance with Civil Service Rules 4.40E, 4.40F and 4.40G. Proof of active service or a DD Form 214, must be presented to the Commission at the time of filing application for the examination in which credit is sought in order to qualify for veterans' credit. If the applicant has received an honorable discharge or a general discharge under honorable conditions that applicant shall receive an additional five (5) points added to their raw score on the examination; or ten (10) points are added to their raw score on the examination if applicant's supporting documentation indicates more than fifteen percent (15%) service connected disability.

NOTE: Only DD Form 214 (long form) or an official armed service document indicating type of discharge or separation and the dates of active service will be accepted as proof of active service.

Employment Type: Full-time