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Who We Are:

The Meritage Resort and Spa:

Named one of the "Top Resorts in Northern California" by Condé Nast Traveler, The Meritage Resort and Spa ushers in a new way to discover Wine Country. Nestled amongst the rolling hills of Napa, you will find 467 rooms, including 51 suites, that provide beautiful accommodations paired with luxurious amenities. Award-winning cuisine, indulgent spa treatments in the serenity of an underground Estate Cave, on-site tasting rooms, a locally sourced artisanal market, and a spacious community lawn for a picnic, play, and private concerts. The Meritage perfectly blends world-class luxury with exceptional hospitality to bring our guests the ultimate Napa Valley resort experience. Come join one of the most dynamic teams in Wine Country.

You're Excited About US Because You Will...

-Operate the switchboard and transfer calls to the appropriate office, department, or guest room.

-Answer inquiries pertaining to hotel services, registration of guests and shopping, dining, and found inquiries.

-Ensure customers and team members receive mail, faxes, packages, and messages in a timely manner.

We're Excited About YOU Because...

-You have prior guest service or customer service experience.

-You can serve needs of guests through use of phone, computer, and face-to-face interactions with a positive attitude and professional demeanor.

-You are willing and able to work varying schedules to reflect the business needs of the hotel. Work schedules will include working on holidays, weekends, and alternate shifts.

The expected hourly rate for this position is $18.00. The actual rate offered will be at the sole discretion of the company and determined by relevant experience, qualifications, and skillset of the final candidate. A full-time team member in this role is eligible for health insurance, dental insurance, vision insurance, life insurance, 401k, educational reimbursement, and paid time off, including vacation and sick leave.

This job posting is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. See the Job Description for further information about this job.

We are an equal opportunity employer.

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