AddressHGV Now offers Day One Team Member Benefits!
Now Offering Daily Pay!*
Currently seeking team members who are passionate about building lasting vacation memories for owners/guest visiting our resort properties!
If you enjoy helping guests and owners make memories of a lifetime by enjoying vacations, this is an outstanding opportunity for you.
What will I be doing?
As a PBX Operator, you will be responsible for driving company success through performing the following activities to the highest standards:
- Provide efficient and positive communication to all incoming calls by providing timely attention to guest or owners while addressing needs and requests
- Coordinate guests and owners requests and concerns to departments to ensure completion and follow-up for guest happiness. Control follow-up logs are worked and completed
- Deliver professional hospitality and information to all guests, owners, and team members while displaying outstanding knowledge of company products, property, and company overview
- Commitment and dedication to our Spirit of Service culture is encouraged behavior to be displayed at all times
- Balance multiple responsibilities and prioritize duties based on importance with ease
- Assists in maintaining communication equipment such as voicemail, faxes, copies for guests and mail delivery
- Maintains any pertinent departmental log sheets, checklists and/or reports
- Assist with other departments as needed and carries out other reasonable requests by management
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek’s “America’s Greatest Workplaces for Parents & Families.” Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
We offer an excellent benefit package to our full-time Team Members that include Day One medical, dental and vision insurance, 401K plan, Paid Time Off (PTO) program and extraordinary travel benefits!
