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At The Oregon Clinic, we value being a positive and supportive workplace so our employees can enjoy what they do best – serving our patients and our community. We are seeking a full-time Patient Services Specialist to join our Plastic Surgery clinic located in NE Portland. You will work with exceptional physicians who value their team and working together to help our patients get the best possible care.
Our busy practice receives a high volume of patient appointments and calls, and we are searching for a self-starter with a friendly demeanor, great attitude, and customer-focused work ethic. The ideal candidate will have prior medical front office experience, have a strong customer service background, have the ability to multitask and be able to maintain a positive attitude while working in a fast-paced office.
Primary duties include checking in patients, scheduling appointments, collecting co-pays, obtaining and completing insurance information, answering phones, and other duties as assigned.
Workdays will be Monday to Friday from 8:30 am to 5:00 pm. Starting pay range, based on experience: $18.33 - $24.81 per hour.
Medical, Vision, and Rx Insurance is 100% paid for by The Oregon Clinic for full-time employees.
Qualifications:
- Minimum of 1+ years of medical front office experience preferred
- Prior experience with Centricity preferred
- Excellent phone skills and customer service skills
- Excellent attendance and work ethic
- Positive attitude and desire to be a team player
- Ability to communicate professionally and effectively with patients, staff and providers
- Knowledge of basic information technology, computer applications and ability to use office equipment.
Additional Benefits:
- Generous Paid Time Off (PTO) + 8 paid holidays
- Generous 401(k) retirement plan
- Flexible Spending Account
- Robust Wellness Programs
- Pet Insurance
- 70% of Tri-Met pass covered
- Lots of discounts to local stores and activities
This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve.
Our Commitments
- Diversity, Equity, & Inclusion: We are more than an Equal Opportunity Employer. We welcome and embrace differences and a diversity of backgrounds. We show respect for all people through our words and actions.
- Oregon Benefit Company: As an Oregon Benefit Company we consider our impact on society and the environment in our business decision-making process.
- A safe workplace: We are an alcohol and drug-free workplace for the safety of our patients and employees. Offers are contingent on successful completion of drug and background screenings.
