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SalaryProgressive Beginnings is seeking an experienced, driven, and candid Patient Services representative to join our dynamic team. As a Patient Services representative, you will be the first point of contact for our clinic, providing excellent customer service and ensuring a positive and fun experience for all patients. This is a fast-paced position that requires exceptional organizational skills, multitasking abilities, and an energetic demeanor. Come experience what makes Progressive Beginnings the premier provider for occupational, physical, and speech therapy for pediatrics and adults in and around Sheboygan County.
Responsibilities:
- Greet and welcome patients with a warm and friendly attitude
- Answer and direct phone calls in a professional manner
- Manage the reception area, ensuring it is clean and organized
- Schedule appointments and coordinate cancellations, reschedules, and additions to schedules
- Collect co-pays from patients, verify insurance information
- Assist in administrative tasks such as data entry, filing, and scanning
- Handle sensitive and confidential information with utmost discretion
- Coordinate with other departments to ensure smooth office flow of operations
- Provide general administrative support to staff as needed
Requirements:
- Proven experience as a Patient Services representative or a similar role
- Excellent communication and interpersonal skills
- Proficient in Google Suite (Google Drive, Docs, Sheets, etc)
- Strong organizational and multitasking abilities
- Ability to prioritize tasks and work under pressure
- Professional appearance and demeanor
- High school diploma or equivalent
Why Join Our Team:
- Opportunity to work in a fast-paced and dynamic environment
- Collaborative and supportive team culture
- Competitive salary and benefits package
- Room for growth and career development
- Chance to make a positive impact on our patients and families
If you are a dedicated and patient-services oriented individual with previous experience, we would love to hear from you. Please submit your resume, along with a cover letter outlining your relevant skills and experience. We look forward to reviewing your application.
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Expected hours: No more than 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work setting:
- Clinic
- In-person
- Outpatient
- Private practice
Work Location: In person
