Address
Form of work
SalaryWe are looking for a friendly person to look over our daily front desk operations. Will serve patients by greeting and helping them and answering basic questions; scheduling appointments; maintaining records and accounts. Mainly uses telephones and computers to communicate with patients and staff.
May be requiredto work in both Wylie and Dallas (Plano). Must be flexible.
Duties & Responsibilities
- Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
- Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
- Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
- Helps patients in distress by responding to emergencies.
- Protects patients' rights by maintaining confidentiality of personal and financial information.
- Maintains operations by following policies and procedures; reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.
- Must be willing to travel to different locations as needed in the North Dallas, Plano and Frisco area.
Skills & Qualifications: Friendliness and Professionalism
- Multi-tasking
- Flexibility
- Telephone Skills
- Customer Service
- Time Management and Organization
- Attention to Detail
- Scheduling
- Word Processing
- Quality Focus
- We offer a comprehensive benefits package that includes:
- Full Medical, Dental and Vision benefits, 401k with matching, Short Term Disability for: Full-Time
Job Types: Full-time, Part-time
Salary: $16.00 to $18.00 /hour
Job Types: Full-time, Part-time
Pay: $16.00 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Rotating weekends
Work setting:
- Clinic
- In-person
- Private practice
Experience:
- Customer service: 1 year (Required)
- Computer skills: 1 year (Preferred)
- Insurance verification: 1 year (Required)
Ability to Relocate:
- Dallas, TX 75252: Relocate before starting work (Required)
Work Location: In person
