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SalaryCome join our team! We have an immediate need for a Patient Service Representative. If you are ready to make an impact every day, and thrive in a fast-paced environment, then a career at Forefront may be the perfect fit for you!
Summary
The Patient Service Representative is responsible for the patient check-in process, updating computer patient personal information and insurance information, handling a multi-line phone system, medical records filing and maintenance, and collection of co-pays and cash payments.
The Patient Service Representative is responsible for the patient check-in process, updating computer patient personal information and insurance information, handling a multi-line phone system, medical records filing and maintenance, and collection of co-pays and cash payments.
Hours: 40 a week
Shift: Monday - Friday 8:00am - 5:00pm
Pay Range: 18.00-21.00
Location:
Dover, NH Seacoast A Forefront Dermatology Practice
750 Central Ave
STE O
Dover, New Hampshire 03820-3434
Here are just a few things we offer:
- Access to health, dental, and vision insurance
- Health Savings Account $500 matching contribution
- Eligible for PTO and Holiday pay
- Company paid life insurance and long term disability (full-time only)
- Access to voluntary short term disability insurance (full-time only)
- Access to additional life insurance
- Eligible for Accident and Critical Illness Insurance, Hospital Indemnity and Cancer Guardian
- 401K with employer contribution
- Profit sharing
- Employee discounts
- And much more!
Essential Functions
- Performs opening and closing clinic duties
- Greets patients, checks in for appointments and verifies insurance
- Scans documents into electronic health recordMaintains tidiness of waiting area and reception counter throughout the day
- Checks schedules for added, canceled and no-show appointments throughout the day
- Schedules follow up appointments as needed
- Responds to designated tasks in the electronic health record
- Orders clinic office supplies
- Sells and tracks cosmetic products
- Distributes mail
- Prepares for next day scheduled appointments
Education
High school diploma or equivalent is required
Knowledge, Skills & Abilities
- 1-2 years of recent medical office experience in a similar capacity is preferred.
- Previous customer service/relations training is preferred.
- Must be able to understand and spell Dermatologic medical terms and prescriptions.
- Proficiency with computers, including Microsoft Office.
- Must possess organizational and communication skills.
- Ability to work effectively and cooperatively with staff, clients, and visitors.
- Ability to multi-task, prioritize appropriately, and work well both individually and as part of a team.
