Patient Service Coordinator

Reports to: Center Manager

Shift Schedule: Days

Job Category: Clinical

Job Status: Full Time, Non-Exempt

For more than 30 years, NSPC affiliated physicians have been pioneers in the relief of chronic and acute pain through minimally invasive procedures. With more than 120 locations and 750 medical professionals facilitating nearly a million patient visits a year, NSPC is the healthcare brand more people trust for access to pain relief providers than any other.

Come join our family of dedicated medical professionals! Military veterans are also encouraged to apply!

What we offer:

• Paid time off (PTO) & 8 company paid holidays.
• Tuition reimbursement
• 401k with employer matching
• Competitive health, vision, and dental benefits
• Employer paid long term disability benefits.
• Pet Wellness coverage, legal assistance, and identity protection
• Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
• Tickets at Work- savings on favorite brands, travel, tickets, dining and more!

What you will do:

• Anticipate and support the needs and preferences of the Provider(s) and patients by managing daily patient flow and acting as a constant liaison between the Provider(s) and patients.
• Monitor clinical messages by effectively communicating information to the Provider(s) and relaying associated responses back to patients.
• Organize, clean, and prepare exam, procedure, and recovery rooms before and after each patient.
• Take and record patients’ vitals, noting any changes or areas of concern.
• Complete documentation for patient charts by obtaining diagnostic studies (e.g., labs, X-rays, path reports, etc.); reviewing current medications, dosage, and dosage schedule; noting any allergies; and recording Provider(s’) orders and prescriptions.
• Provide patients with any needed discharge/follow-up instructions, educational brochures, and dietary requirements.

What we require:

• A high school degree or equivalent education and training.
• Graduation from an accredited Medical Assisting program OR completion of EMT-B training courses or above, required. CMA and/or RMA certifications are strongly preferred.
• Minimum of two (2) years of clinical Medical Assistant experience, preferably in a specialty practice.
• Knowledge of and experience with EMR and/or Electronic Practice Management systems and technologies
• National Spine & Pain Centers is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.