Patient Service Coordinator

Patient Service Coordinator

Who is LIVS…

Long Island Veterinary Specialists (LIVS) is a well-established, AAHA-certified, specialty-emergency hospital that has been serving the Long Island and metropolitan community for over 25 years. We have a staff of over 160 fun and enthusiastic professionals supporting of our mission, Pro Bono Animalium Hominumque… ”For the good of animals and humans”. With this mission in mind, it is our goal to create a caring, progressive, and fun environment where our staff can flourish and focus on our furry friends in need. We provide specialty services in a variety of disciplines. Although we have industry-leading, advanced diagnostic equipment, it is our team of diverse, caring, and dedicated support staff for which we are most proud and grateful.

Who we seek…

We are seeking friendly, enthusiastic, Patient Care Coordinators who enjoy problem-solving and have an innate calling to care for animals, their families, and fellow teammates. Best candidates should possess the following traits:

• Enjoys working with animals
• Ability to multitask in a fast-paced environment
• Likes to solve problems & prioritize
• Strong interpersonal & communication skills
• Meticulous to detail & organized
• Professional & reliable

This position coordinates highly personalized client and Patient Services. This person will establish a professional relationship with their assigned clients. They will provide support, information, and patient updates, while assuring clients that LIVS provides the highest level of medical care. Responsibilities include auditing invoices, handling medication refill requests, patient admissions and discharges, and other aspects of client and Patient Services.

What we offer…

• Health insurance
• 401K w/company match
• 2 weeks of paid vacation time
• 7 days of sick/personal time
• Hands-on training program and mentorship
• Strong support
• Discounted care for our team’s pets
• A flexible combination of weekday and weekend shifts.
• Growth & education opportunities

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid sick time
• Paid time off
• Paid training
• Parental leave
• Prescription drug insurance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Every weekend
• Holidays

Work setting:

• Clinic
• In-person
• Private practice

Work Location: In person