Patient Scheduler

Who is Rezolut?

Rezolut is a national emerging platform of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology — to achieve better health outcomes.

Job Summary

The Patient Scheduler is responsible for delivering exceptional customer service/customer care by accurately scheduling appointments and responding to requests for information.

Our ideal teammate:

• Is a self-directed learner who is willing to apply direct feedback and continuously and humbly self-assess in order to grow personally and professionally.
• Will work under general guidance with some expectation of autonomy.

• Has excellent verbal and written communication skills and strong attention to detail.
• Has the ability to prioritize tasks and to delegate them when appropriate.
• Acts with integrity, professionalism, and confidentiality.

Essential Functions of a Patient Scheduler

• Answer incoming calls and make outgoing calls to complete appointment scheduling, cancellation, and confirmation requests.
• Provide the first available appointment by matching patient preferences with specific scheduling guidelines.
• Collect and coordinate accurate basic registration, demographic, and insurance information.
• Process multi-channel messages related to patient and physician requests.
• Functions as a team member to organize and prioritize responsibilities to complete daily work assignments.
• Work as part of a team to assist radiologists, technologists, co-workers, patients, and referring physician offices as needed.

Education and Experience

• High School degree or equivalent
• Minimum of 2 year of prior medical scheduling experience preferred, radiology a plus
• High proficiency of PC systems, tools, and applications.

What We Offer

• Immediately accrue PTO as you work! (Full Time)
• 6 Observed Holidays
• Medical, Dental, Vision, Life and other voluntary insurances for full-time employees
• 401(k) Retirement plan
• Employee Assistance Program
• Rezolut University, a career pathways program to help further your career!

Position Type/Expected Hours of Work

• Pay range - $18/hr - $20/hr
• Full Time