- Welcoming patients and visitors, answering the telephone and answering any inquiries.
- Scheduling appointments.
- Inputting patient demographics and medical insurance.
- Assisting patients with completing necessary forms and documentation.
- Keeping a clean and calm reception area.
- Processing billing and payments, using medical software
- Faxing, scanning, filing, and mailing documentation.
- Comforting distressed patients – this may range from simply fixing any appointment issues that may arise, through to being the voice of comfort during times of extreme stress and emergency.
- Equipment sterilisation and cleaning.
- Monitoring and ordering stationery and clinical supplies.
- Maintaining information confidentiality at all times.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Experience:
- Customer service: 1 year (Preferred)
Ability to Relocate:
- Allentown, PA 18104: Relocate before starting work (Required)
Work Location: In person