Job description
The Patient Financial Services Specialist 1 supports the development and implementation of projects for all aspects of Revenue Cycle Management through Patient Access Services (Front-End), Health Information Services (Middle), and Patient Financial Services (Back-End). The Patient Financial Services Specialist 1 works patient accounts and workqueues as assigned. The Patient Financial Services Specialist 1 is responsible for helping prepare and review project documents and deliverables. The Patient Financial Services Specialist 1 is responsible for learning all projects handled by the team and covering projects when other PFS specialists are on Time Away. The Patient Financial Services Specialist 1is responsible for assisting with initiatives related to Epic Go-Lives and needs to be onsite at facilities as projects require. This position needs to lead meetings, prepare agendas, and take notes. This position manages schedules, arranges assignments, and communicates progress to all team members and people leaders. The Patient Financial Services Specialist 1 uses multiple systems to produce deliverables and be familiar with office software (e.g. MS Office), including word processors, spreadsheets, and presentations.
Job Responsibilities
* Responsible for preparing project documents, workflows, standard work, and visual media for the team.
* Provides support for the development, implementation, and documentation of projects and work queues.
* Attends and participates onsite to support program areas as needed.
* Collaborates with team members for process improvement suggestions.
* Informs and consults with team members, people leaders, and stakeholders about potential barriers that impact team results.
* Ensures assigned projects and work queues are completed in a timely manner.
* May perform additional duties as assigned.
Additional Requirements
Certification - Not requiredLicensure - Not requiredExperience - Not requiredEducation - High School Degree/GED or comparable experience