Could This Be For You?:
Schedule will be 8 AM - 5 PM Central Time Monday through Friday.
- Promote the values of Hanger
- Communicate well with patients and insurance companies over the phone or fax
- Coordinate patient care with clinics
- Document and report payment information timely and accurately
- Verify and assure all accounts are ready for billing with adequate supporting documentation, within the established time frames
- Educate patients about payment options and financial assistance
- Negotiate and strategize patient payment arrangements
- Update patient accounts and balances
- Collect patient payments over the phone
- Review and process patient and insurance company forms
- Follow policy and procedures in regard to financial screening, arrangements and third-party demands
- Requires less than 1 year of related experience
Minimum good fit for the job, as determined by the Talent Bullseye assessment. Hanger will administer the Talent Bullseye as part of the selection process.
- Ability to work 8 AM - 5 PM Central Time Monday through Friday.
- Bilingual preferred
- Strong organizational, analytical and problem solving skills
- Able to manage multiple responsibilities and to prioritize duties/tasks in a fast paced working environment
- Good interpersonal, oral and written communication skills, including the ability to follow written and verbal directions
- Resourceful and flexible team player who excels at building trusting relationships with patients, referral sources and colleagues
- General knowledge of HIPAA and other medical insurance regulations and terminology
- Working knowledge of ICD-9, ICD-10, HCPC/CPT and other coding
- Knowledge of FDCPA
- Proficient computer software; such as MS Word, Excel, and automated billing systems
- Able to use various type of office equipment; such as, facsimile machines, calculator, postage machine, copiers, etc.
- Familiar with general medical terminology
- Understanding of state, federal and regional collection and reimbursement laws
- Must have an enthusiastic and positive attitude
- Ability to work independently, exercise creativity, and be attentive to detail
- Proficiency with basic math and accounting skills
- Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
- Keep the patient at the center of everything that you do, building lifelong trust.
- Foster open collaboration and constructive dialogue with everyone around you.
- Continuously innovate new solutions, influencing and responding to change.
- Focus on superior outcomes, and calibrate work processes for outstanding results.
- Competitive Pay
- Health Insurance
- Dental Insurance
- Vision Insurance
- 8 Paid Holidays per Year
- Paid Vacation Time Off
- Paid Sick Time Off
- 8 hours of paid time to volunteer in your community
- Floating Holiday
- Life Insurance
- Medical Flex Spend Account
- Dependent Care Flex Spend Account
- Free employee assistance program
- 401(k)
- Full-time employees are also eligible for short-term and long-term disability insurance
Pay range of $17.20 to $21.00 per hour + annual bonus: up to 5% of base pay depending on bonus criteria. This pay range is posted to comply with wage transparency laws. Hanger salary ranges vary based on skill, ability, knowledge, geographic location and other variables.
Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.